General Manager

Chili's Grill & Bar

$80K — $85K *
Hospitality & Recreation
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Proven leadership experience in a management role within the restaurant or hospitality industry.
  • Strong financial acumen with experience in budgeting and cost control.
  • Excellent communication and interpersonal skills for team engagement and guest relations.
  • Ability to foster a positive team culture and facilitate change initiatives.
  • Multitasking capability in a fast-paced service environment.

Responsibilities

  • Lead the Management team by scheduling and assigning responsibilities effectively.
  • Evaluate and coach team performance to drive accountability.
  • Plan and oversee financial budgets on a weekly, monthly, and yearly basis.
  • Ensure exceptional Guest experiences through operational oversight.
  • Hold Team Members accountable to quality and operational standards.
  • Encourage open communication among Team Members and management.
  • Champion restaurant initiatives and influence behaviors for improvement.
  • Implement effective cost control using Chili's operational systems.
  • Conduct quality checks and follow safety protocols in food handling.
  • Hire, train, and mentor Team Members for career advancement.
  • Enhance guest engagement and community relationships.

Benefits

  • Opportunity for career growth within the organization.
  • A supportive team environment focused on collaboration.
  • Access to training and development resources for personal development.
  • Dynamic workplace culture with a focus on accountability and quality.
  • Participation in community relationship-building initiatives.
Full Job Description
Role Overview

Responsibilities
  • Lead and direct the work of the Management team including scheduling, assigning responsibilities and setting expectations
  • Manage performance of the Management team, including performance evaluations, coaching and accountability
  • Plan and implement weekly, monthly and yearly financial budgets
  • Oversee all operations to ensure a great Guest experience
  • Role model and hold Team Members accountable to operational and quality standards
  • Foster open communication between Team Members and Management team
  • Influence Team Member behaviors by championing change and restaurant initiatives
  • Drive business results by utilizing Chili's systems to effectively control costs
  • Follow operational systems, such as our Manager Timeline and performing quality Line Checks
  • Hire, train, retain, and develop Team Members to take on larger roles
  • Drive Guest engagement within the four walls of the restaurant while developing relationships within the community
  • Understand and practice safe food handling procedures
  • Communicate and embody Chili's culture and Cultural Beliefs: Every Guest Counts, Food Perfection, Be Accountable and Play Restaurant


About You
  • Dependable team player
  • Prefers to work in a fast-paced environment
  • Great multitasking skills


Location 4363 Bay Rd

Salary $80,000 - $85,000 Annually

Career Area

Job ID #6109

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