10+ years in liquor or retail sales with high-volume, multi-unit experience
Proven success as General Manager or Assistant GM driving sales
Strong grasp of P&L management and cost control
History of implementing initiatives that boost customer experience and sales
Expertise in performance coaching and team leadership
Creative skills in merchandising and visual presentation
Excellent communication and relationship-building capabilities
Responsibilities
Lead and inspire store teams to meet sales and performance targets
Manage all aspects of multi-unit retail operations including P&L and expenses
Devise strategies to enhance revenue and profit margins
Analyze performance metrics for operational and financial improvements
Maintain standards for merchandising, inventory, and assortment
Cultivate a customer-first culture through training and engagement
Build strong supplier partnerships to improve costs and innovate products
Drive rebranding initiatives across multiple store locations
Oversee recruitment, onboarding, and performance management of staff
Promote a culture of continuous learning and development
Benefits
Opportunities for professional development and continuous learning
Employee engagement initiatives
Supportive management culture
Potential for career advancement across multiple locations
Dynamic team environment
Full Job Description
Role and Responsibilities:
Lead, coach, and inspire store teams to achieve sales, service, and performance goals
Manage all facets of multi-unit retail operations, including P&L accountability, expense control, staffing, merchandising, and shrink management
Develop and execute strategies to increase store revenue and profit margins, including promotional planning, upselling techniques, pricing strategies, and product mix optimization
Analyze key performance indicators to identify opportunities for operational improvement and financial growth
Maintain high standards for visual merchandising, inventory accuracy, and product assortment
Build a customer-first culture through personalized service, local engagement, and ongoing team training
Forge strong supplier partnerships to optimize the cost of goods, negotiate favorable terms, and drive product innovation
Spearhead rebranding and repositioning efforts across multiple store locations to align with evolving market demands
Oversee recruitment, onboarding, scheduling, and performance management of all store personnel
Champion a culture of continuous learning and professional development
Qualifications:
10+ years of progressive experience in liquor or retail sales, preferably in a high-volume, multi-unit, or big box environment
Proven success as a General Manager or Assistant GM with demonstrated impact on sales and profit growth
Deep understanding of P&L management, gross profit optimization, and cost control strategies
Track record of implementing revenue-driving initiatives that enhance customer experience and increase basket size
Skilled in performance coaching, team leadership, and employee engagement
Creative eye for merchandising and in-store visual presentation
Exceptional communication and relationship-building skills
Hospitality, Business, or Retail Management degree preferred
Industry certifications such as WSET, Sommelier, or equivalent are a plus
Flexibility to work evenings, weekends, and peak retail hours as needed
