5-7 years of experience in restaurant and bar management
Strong communication skills, both verbal and written
Proven ability to multitask in a fast-paced environment
Exceptional organizational skills with a focus on detail
Ability to foster relationships across diverse teams
Knowledge of food, beverage, and market trends
Familiarity with software like RESY, Toast, and MS Office
Responsibilities
Direct hiring and training for front of house staff
Ensure compliance with company policies and labor laws
Provide necessary training tools for new employees
Maintain a positive business atmosphere and culture
Oversee daily operations and inventory management
Review financial operations regularly
Set performance metrics for revenue and customer satisfaction
Benefits
Comprehensive health and dental plans for full-time employees
Matching 401k contributions
Supportive work environment with a passionate team
Opportunities for professional growth and advancement
Full Job Description
DESCRIPTION
We are seeking a professional and experienced General Manager for Alibi Bar and Lounge located in the Liberty Hotel in Boston. We are seeking a well-versed candidate in all aspects of restaurant and bar management. The position demands a fun and dynamic individual who adeptly solves problems and can easily change environments with different pressures, requirements, and expectations of service. You will be expected to lead by example and uplift your staff during busy moments in our fast-paced environment. Ultimately, you will ensure that bar and lounge runs smoothly and guests have a pleasant experience, while promoting a great culture that inspires staff retention and loyalty.
The General Manager responsibilities include:
Direct all hiring and training for the front of house team.
Oversee and ensure that all company systems and policies are maintained
Make sure all new employee go through the proper training and have all the necessary tools to be successful in their position.
Enforce and maintain all labor laws and practices.
Train values and maintain the integrity of the culture. Create a positive business energy and atmosphere while operating within acceptable and accountable business procedures.
Oversee hiring, training, supervising, maintaining, and firing of all personal to operate facility. Institute and maintain employee policies, procedures, job descriptions and employee handbook.
Oversee the day-to-day operations of the venue.
Oversee purchasing of beverage, food, supplies, and services for the restaurant.
Managing inventories and costs.
Review and approve all invoices.
Oversee cleaning and maintenance of the restaurant.
Reviewing financial operations on a daily and monthly basis.
Communication with Senior Operations Team on a regular basis.
Set and oversee all venue performance metrics regarding revenues, labor, cost of goods, loss prevention and customer satisfaction.
Ensuring guest service standards are followed and met by training and developing team members.
Minimum Qualifications:
Passion and vision for hospitality and guest service
Excellent Communicator, both verbal and written
Demonstrable ability to multi-task
Strong organizational skills
Intense attention to detail with accuracy and consistency
Ability to build effective relationships with a wide range of people
Strong presentation skills
Good knowledge of food, beverage & market trends
Knowledge of RESY, Toast, MS Office, Tripleseat, Review platforms, and other software a plus
Benefits:
Competitive salary - 80-90k range depending on experience
Comprehensive benefit plans including dental and health for full time employees
Matching 401k
A great environment to work in surrounded by talented, hardworking, passionate, and fun people
