About the JobThe General Community Manager, under the direction of the Regional Manager, is responsible for providing excellent customer service and coordinating all aspects of apartment community operations.
Compensation: $125,000.00 - $130,000/annually.
We offer a robust Benefits Package including, but not limited to:- Paid Time Off.
- Health, Dental, Vision insurance; Life Insurance; Prescription coverage.
- Tax-Advantaged Spending Accounts (HSA or FSA).
- 401(k) retirement plan with company match.
Responsibilities:- Managing administration of property operations and leasing office.
- Monitoring the financial operations and achieving budgeted NOI.
- Providing a quality living environment for residents and positive work environment for team members.
- Hiring and supervising all on-site staff, including maintenance staff.
- Ensuring that all apartments and property grounds are maintained at company standards.
- Ensuring that rent is collected in a timely manner and following appropriate procedures when residents are delinquent.
- Contribute to achievement of team goals, leasing benchmarks, and resident retention.
- Support outreach initiatives that effectively market/promote the property.
- Understand the current sub-market and mentor others to ensure their comprehension.
- Lead by example to help maintain a high-performing, customer-focused team.
- Contribute to resident satisfaction and the achievement of property goals.
- Other duties as assigned.
Qualifications:- 4+ years' experience in the property management field.
- Experience in luxury or market-rate segment is highly preferred
- 2+ years' supervisory experience.
- High School Diploma, Bachelor's Degree preferred.
- Computer Proficiency and knowledge of Microsoft Office Suite.
- Demonstrated Leadership ability and proven track record of success with the leasing process.
- Must be able to work on the weekends.
- Experience with property management software.
- Must be able to walk apartments and grounds, including steps and climbing stairs.
- Excellent verbal and written communication skills and ability to interact with residents and customers in a professional manner.
- Strong financial analysis, budgeting, and P&L management skills.
- Working knowledge of applicable Landlord Tenant Laws, Fair Housing mandates and other legal issues affecting property management.
- Experience with unit and common area renovations.
- DC Property Manager Licence must be obtained with 90 days of hire.
