What You'll Do - Lead the funeral home team by fostering a culture of accountability, communication, collaboration, and exceptional service.
- Direct day-to-day operations while maintaining high standards of service, compliance, and business performance.
- Guide families through the arrangement process, ensuring compassionate, professional, and consistent care.
- Develop and mentor Funeral Directors, Funeral Arrangers, support staff, and emerging leaders through coaching, training, feedback, and succession planning.
- Support case volume, revenue objectives, and operational efficiency while maintaining expense discipline.
- Build relationships with local organizations, churches, hospitals, hospices, care facilities, veterans• organizations, and community partners.
- Partner across funeral home, cemetery, crematory, administration, and sales teams to create a seamless family experience.
- Identify opportunities to improve processes, strengthen performance, and drive long-term success.
What You Bring - California Funeral Director license or the ability to obtain California licensure.
- 5+ years of experience in the funeral profession or a related service-oriented industry.
- 2+ years of leadership experience with demonstrated success leading and developing teams.
- A strong mentorship mindset with a track record of developing employees and future leaders.
- A hands-on, approachable leadership style with a willingness to support both families and team members.
- Strong communication, organizational, and problem-solving skills.
- An entrepreneurial mindset with the ability to identify opportunities, drive results, and lead through change.
- A commitment to accountability, professionalism, and exceptional family service.
Why Greenwood & NorthStar? - Lead an established and respected San Diego funeral home serving the community since 1907.
- Work from a newly renovated funeral home and office environment.
- Cell phone allowance.
- The opportunity to lead and develop an experienced team of funeral professionals.
- A culture where learning, coaching, and professional development are part of how we operate.
- The ability to build meaningful relationships throughout the San Diego community.
- Be part of a company recognized as a USA Today 2026 Top Workplace.
And then there's San Diego. With year-round outdoor activities, beautiful weather, stunning beaches, and easy access to everything the region has to offer, this is an opportunity to grow your career in one of the country's most desirable places to live and work. At NorthStar Memorial Group, we value dedication, recognize potential, invest in our people, and celebrate ethical leadership. At Greenwood, you won't simply manage a funeral home. You'll develop people, serve families, strengthen community relationships, and help shape the next chapter of a legacy that began in 1907.
Compensation - $100,000 - $115,000 per year
Benefits - Medical, Dental, and Vision Insurance
- Health Savings Account (HSA)
- Life Insurance
- 401(k) with Employer Matching
