Strong knowledge of registered funds (private equity, private credit, real assets)
Experience managing custodial and fund administration relationships
Team-oriented with a strong work ethic and integrity
Highly organized and self-motivated
Excellent communication and interpersonal skills
Experience collaborating with international teams
Responsibilities
Serve as the primary contact for clients and stakeholders on operational inquiries
Field client servicing questions from Financial Advisors regarding fund operations
Manage workflows related to relationship management with custodians
Communicate with custodians and third parties for pricing and processing
Liaise between Fund Administration and Transfer Agents
Develop new products through structuring, operating model creation, and launch
Project manage integrations with custodians and broker dealers
Benefits
Collaborative work environment
Opportunities for professional development
Exposure to diverse financial products
Engagement with international teams
Strong emphasis on relationship building across functions
Full Job Description
Job description
Serve as the primary point of contact to both new and existing clients, fund administrators, reporting providers, RIAs, broker dealers, wirehouses for all operational inquires while collaborating with internal teams to facilitate a successful onboarding and ongoing experience of a registered fund
Fielding client servicing questions/issues from Financial Advisors (i.e. redemption questions, issues around cap calls, troubleshooting with new clients, managing issues with RIAs/IBDs in conjunction with wholesalers)
Managing workflows pertaining to relationship management with custodians
Speak with various custodians and third parties on a weekly basis for pricing & processing
Liaise between Fund Admin, TA
Work on the development of new products by taking them through structuring, creation of operating model, launch, and initial funding
Project manage new integrations with Custodians, Fund Administrators, RIAs, & independent broker dealers
Collaborate with internal and external project managers to strategically implement new business and meet ongoing client requests to ensure continued satisfaction
Effectively and proactively communicate relationship statuses with various third parties to internal stakeholders
Build excellent working relationships across multiple lines of business and corporate functions
Required qualities / profile
7-10 years of work experience in the financial services industry
Strong understanding and experience with Registered funds (private equity, private credit or real assets), custodial, transfer agent and fund admin relationships
Team player with a strong work ethic, high integrity, and desire to learn
Organized and motivated, able to work independently
Strong communication and interpersonal skills
Familiarity working with international teams and across cultures
