Job Summary
Seeking an experienced Functional Test Lead with 10+ years of experience in Functional Testing or Quality Engineering, including 5+ years leading testing programs or managed services engagements and 5+ years of experience with the Facets healthcare system. The role focuses on functional discovery, testing assessments, transition planning, and the evaluation of testing operating models within the Healthcare Payer domain. The ideal candidate will have expertise in business process assessments, workforce planning, organizational design, stakeholder management, and the development of future-state testing models, governance frameworks, and transformation roadmaps.
Key Responsibilities
• Lead functional discovery workshops with business, product, application, and testing stakeholders.
• Assess business processes, application landscapes, testing scope, dependencies, and quality practices.
• Evaluate test coverage, requirements traceability, release readiness, and defect management processes.
• Identify gaps across functional testing, UAT support, governance, and operating models.
• Define the future-state functional testing organization, including roles, staffing, and knowledge requirements.
• Support knowledge transfer (KT), transition planning, shadow and reverse-shadow activities, and ownership transfer.
• Collaborate with Architecture, Automation, Performance, and Test Data Management (TDM) teams to shape the target-state testing model.
• Develop transition roadmaps, KPIs, SLAs, governance frameworks, and transformation recommendations.
• Present assessment findings, risks, and improvement opportunities to client leadership.
Required Qualifications
• 10+ years of experience in Functional Testing or Quality Engineering.
• 5+ years of experience leading testing programs or managed services engagements.
• 5+ years of experience with the Facets healthcare system.
• Experience in discovery, due diligence, transition assessments, and testing operating model evaluations.
• Strong Healthcare Payer domain expertise, including Claims, Enrollment, Membership, Billing, Provider, Prior Authorization, Care Management, and EDI Transactions.
• Proven experience in workforce planning, organizational design, and stakeholder management.
• Familiarity with Jira, qTest, Azure DevOps, and modern Quality Engineering practices.
Preferred Qualifications
• Experience with Healthcare Payer managed services transformations.
• Experience with Test Center of Excellence (TCoE) establishment and maturity assessments.
• Exposure to Test Data Management (TDM).
• Experience supporting AI-enabled Quality Engineering initiatives.
• Experience with CMS and regulatory testing programs.
Notes:
Mandatory Areas
Must Have Skills
• Skill 1 - Functional Testing / Quality Engineering, with 10+ years of experience
• Skill 2 - Testing Program / Managed Services Leadership, 5+ years
• Skill 3 - Facets Healthcare System, 5+ years
• Skill 4 - Healthcare Payer Domain: Claims, Enrollment, Membership, Billing & Provider
• Skill 5 - Prior Authorization, Care Management & EDI Transactions
• Skill 6 - Functional Discovery, Testing Assessments, Transition Planning & Testing Operating Models
• Skill 7 - Workforce Planning, Organizational Design & Stakeholder Management
• Skill 8 - Jira, qTest & Azure DevOps
Domain Experience (If any) - Healthcare Payer / Facets
Must Have Certifications - Not specified
If Yes - Provide dates, details of account/project - N/A
Location - Seattle, WA
Onsite Requirement - Must be onsite in Seattle, WA, 4 days per week
Number of days onsite - 4 days per week
