We are seeking a highly motivated Full Stack Engineer to join the Document Management SmartCOMM Team, supporting and enhancing our enterprise customer communications platform. In this role, you will be responsible for the development, maintenance, integration, and continuous improvement of the SmartCOMM platform, enabling the creation, management, and delivery of high-quality customer communications across multiple business channels.
As a key member of the team, you will collaborate with business partners, architects, developers, and platform owners to design and implement scalable solutions that support document generation, correspondence management, workflow automation, and digital communication initiatives. The ideal candidate possesses strong full-stack development experience, a passion for delivering reliable enterprise solutions, and the ability to bridge business requirements with technical design.
Position Responsibilities:
- Design, develop, test, and support full-stack applications and integrations that leverage the SmartCOMM platform.
- Support the ongoing operation, modernization, and optimization of SmartCOMM templates, workflows, and document delivery services.
- Develop APIs, services, and user interface components to support document creation and customer communication processes.
- Collaborate with business analysts and stakeholders to translate requirements into scalable technical solutions.
- Troubleshoot and resolve platform, integration, and production issues while ensuring high availability and performance.
- Participate in system design, code reviews, architecture discussions, and technical documentation.
- Support cloud and on-premises integrations with enterprise systems, document repositories, workflow platforms, and messaging services.
- Contribute to platform roadmaps, automation initiatives, and continuous improvement efforts.
- Ensure solutions adhere to security, compliance, and operational standards.
- Participate in Agile ceremonies and work closely with cross-functional teams to deliver business value.
Required Qualifications:
- At least 3-5 years of experience in Frontend and Backend technologies such asHTML, CSS3, JavaScript, Typescript, Node, Angular 2+, .NET, React and Java
- Experience in working with Database such asMongoDB and SQL
- Experience in Framework and API / Service Layer such asSpring Boot(Rest Template, Feign Client,Zuul, Sleuth/Zipkin,Hystrixand Maven),Swagger,Node/Express.
- Familiar withNewRelicandKibana.
- Good Foundation in data structures, algorithms, and OO Design with rock-solid programming skills
- Familiarity with agile and DevOps principles, test-driven development, continuous integration, and other approaches to accelerate the delivery of new features
- Understanding of software development lifecycle
- Occasionallyparticipatesin demosutilizingnew tech.; control guidelinesrequired
- Familiar with modern software architectures and API-driven development
- Familiar with technologies such as: API Gateways, Messaging, Data Event Streaming, REST, SOAP, Distributed Tracing, Relational and Document Database Interface/SQL
- Collaborative attitude, willingness to work with team members; able to coach,participatein code reviews, share skills and methods
- Works together in a small team with a common purpose, follows rules from team members
Preferred Qualifications:
- Experience with Smart Communications (SmartCOMM) or enterprise document composition platforms.
- Experience with document management, customer correspondence, and workflow solutions.
- Exposure to PaaS and micro-service architectures
- Exposure to and understanding of Agile scrum methodologies and experience of working in an Agile team
- Experienced in grasping and explaining high level solution architecture
- Exposure to and basic understanding of collaboration tools like Slack, Skype, JIRA
When you join our team:
- We92ll empower you to learn and grow the career you want.
- We92ll recognize and support you in a flexible environment where well-being and inclusion are more than just words.
- As part of our global team, we92ll support you in shaping the future you want to see.
#LI-Hybrid
The role being advertised is an existing vacancy.
Referenced Salary Location
Boston, Massachusetts
Hybrid
Salary range is expected to be between
$90,160.00 USD - $167,440.00 USD
Employees also have the opportunity to participate in incentive programs and earn incentive compensation tied to business and individual performance. The actual salary will vary depending on local market conditions, geography and relevant job-related factors such as knowledge, skills, qualifications, experience, and education/training. If you are applying for this role outside of the primary location, please contact for the salary range for your location.
Manulife/John Hancock offers eligible employees a wide array of customizable benefits, including health, dental, mental health, vision, short- and long-term disability, life and AD&D insurance coverage, adoption/surrogacy and wellness benefits, and employee/family assistance plans. We also offer eligible employees various retirement savings plans (including pension/401(k) savings plans and a global share ownership plan with employer matching contributions) and financial education and counseling resources. Our generous paid time off program in the U.S. includes up to 11 paid holidays, 3 personal days, 150 hours of vacation, and 40 hours of sick time (or more where required by law) each year, and we offer the full range of statutory leaves of absence.
We use data and analytics technologies, such as artificial intelligence (AI), and automated processing tools, to analyze and process the information you provide to us or third parties in the application process. For more information, please refer to our .
Company: John Hancock Life Insurance Company (U.S.A.)
