Hello,
Job Title: OverIT FSM (Field Service Management) Techno-Functional Consultant
Client: Liberty
Location: Oakville, Ontario, Canada
Onsite - 5 days/ week Or Hybrid [Onsite - 3 days/ week, remote - 2 days/ week]Onsite / Hybrid (no remote)
Rate: $90 CADDuration: Long-term (1 year)
Visa: Any VisaJob Description:Role overview:We are looking for an OverIT FSM Techno-Functional Consultant to lead the configuration, implementation, and support of the OverIT Next-Gen Field Service Management (FSM) platform for clients in utilities, , energy, , and oil & gas industries. This role bridges business requirements and technical execution - translating customer field-operations needs into scalable, configured solutions on the OverIT platform.Must-Have Skills- 3-7+ years of experience in Field Service Management (FSM) implementation or consulting; hands-on OverIT platform experience strongly preferred.
- Solid understanding of FSM domain concepts: work order management, scheduling/dispatch optimization, mobile workforce management, and linear asset industries (utilities, telecom, energy).
- Experience with system integrations (REST/SOAP APIs, middleware) connecting FSM to CRM/ERP/GIS/IoT systems.
- Working knowledge of GIS concepts and tools (ESRI/ArcGIS integration is a plus).
- Familiarity with mobile app configuration and offline-first application design.
- Strong analytical and requirement-gathering skills; ability to translate business needs into system configuration.
- SQL and basic scripting/data-handling skills for configuration, migration, and troubleshooting.
- Excellent client-facing communication skills; ability to run workshops and manage stakeholder expectations.
- Prior experience in utilities, telecom, transportation, or oil & gas sectors is a plus.
Alternate FSM PlatformsIf candidates with direct OverIT experience are difficult to identify, please also consider candidates with strong hands-on experience in:
- ClickSoftware / Click Scheduler
- Salesforce Field Service (FSL)
- IFS FSM
- SAP FSM
- Oracle Field Service
- ServiceMax
- Microsoft Dynamics 365 Field Service
- IBM Maximo Mobile / Field Service
Candidates must be able to clearly demonstrate FSM implementation, configuration, integration, scheduling/dispatch optimization, mobile workforce, and field operations experience.
