Who You Are:You are a cross-Financial Services skilled senior Data 360 and AI Architect within Accenture's Financial Services Salesforce Business Group practice. You design enterprise-scale solutions at the intersection of Salesforce Data 360, Agentforce, and Financial Services platforms in Banking, Capital Markets, and Insurance - and you do it in high-stakes environments where architecture decisions shape multi-year client programs.
You own end-to-end technical architecture across Data 360, identity resolution, agentic AI design, and CRM integration patterns. You contribute from pre-sale through delivery: shaping proposals, leading design sessions, reviewing builds, and ensuring what gets built holds up at scale. You are equally effective in a client boardroom and a technical design review.
The Work:- Data 360 architecture - own end-to-end design of Data 360 solutions including data model, ingestion strategy, identity resolution, unified profiles, segmentation, and real-time activation for FS clients.
- Agentforce & Voice AI - architect agentic AI solutions across Banking, Capital Markets, & Insurance - including Agentforce Voice deployments, multi-agent orchestration, and AI workflow design.
- Data 360 strategy - define customer 360 strategies that unify structured and unstructured data across Salesforce and third-party sources into actionable intelligence.
- CRM integration architecture - design integration patterns between Data 360, Salesforce Financial Services Cloud, Marketing Cloud, and external platforms; provide architecture governance across workstreams.
- Pre-sale solutioning - lead technical response for RFPs and orals; translate complex AI and data architectures into clear client narratives; own architecture sections of proposals.
- Design governance - conduct solution design reviews, set architecture standards across delivery teams, and manage technical risk across programs.
- Team leadership - mentor architects and technical analysts; guide build quality, code reviews, and delivery standards.
- Practice development - contribute reusable architecture patterns, accelerators, and Financial Services specific AI use case frameworks to the broader practice.
What You Need:- Minimum of 8 yearsof progressive Salesforce architecture experience across full-lifecycle implementations in consulting environments.
- Minimum of 4 years of experience with Data 360 and deep expertise in data ingestion, identity resolution, segmentation, activation, and Data 360 governance patterns.
- Minimum of 1 year of Agentforce and hands-on experience architecting Agentforce solutions, AI-powered workflows, and/or Voice AI deployments.
- Minimum of 4 years of experience in designing enterprise integrations across CRM, data, marketing, and external platforms (MuleSoft, REST/SOAP, event-driven patterns).
- Bachelor's degree in Computer Science, Engineering, or equivalent (minimum 12 years) work experience. If Associate's Degree, must have minimum 6 years work experience.
Bonus Points:- Salesforce Financial Services Cloud or equivalent Financial Services CRM platforms and their use cases.
- Demonstrated experience influencing senior client stakeholders and leading architecture decisions in complex, multi-workstream programs.
- Architecture experience with Agentforce Voice, contact center AI, or conversational AI platforms in Financial Services contexts.
- Experience designing omnichannel engagement solutions combining Marketing Cloud, Data Cloud, and agentic content generation.
- Salesforce Certified System Architect, Data Cloud Consultant, Agentforce Specialist, AI Associate, or Certified Application Architect.
- Experience with headless or composable CRM architecture patterns.
- Experience managing technical delivery across onshore/offshore distributed teams.
Compensation at Accenture varies depending on a wide array of factors, which may include but are not limited to the specific office location, role, skill set, and level of experience. As required by local law, Accenture provides a reasonable range of compensation for roles that may be hired as set forth below.
We anticipate this job posting will be posted until 12/06/2026.
Accenture offers a market competitive suite of benefits including medical, dental, vision, life, and long-term disability coverage, a 401(k) plan, bonus opportunities, paid holidays, and paid time off. See more information on our benefits here:
U.S. Employee Benefits | Accenture
Role Location Annual Salary Range
California $132,500 to $302,400
Colorado $132,500 to $261,300
Connecticut $132,500 to $261,300
District of Columbia $141,100 to $278,200
Illinois $122,700 to $261,300
Maine $112,900 to $222,500
Maryland $132,500 to $261,300
Massachusetts $132,500 to $278,200
Minnesota $132,500 to $261,300
New York $122,700 to $302,400
New Jersey $141,100 to $302,400
Ohio $122,700 to $241,900
Virginia $122,700 to $278,200
Washington $141,100 to $278,200
