Amazon Connect is an AI-powered customer experience solution that enables superior outcomes at a lower cost. Since its 2017 public launch, Amazon Connect has become an AI leader, transforming how organizations of all types interact with their customers.
We have a rapidly growing customer base and an exciting charter in front of us that includes solving highly complex engineering and algorithmic problems. We are looking for passionate and talented Software Development Engineers to join us to innovate on this new service that addresses customer needs to build modern contact centers in the cloud. The position represents a rare opportunity to be a part of a fast-growing business soon after launch, and help shape the technology and product as we grow. You will be playing a crucial role in developing the next generation contact center, and get the opportunity to design and deliver scaleable, resilient systems while maintaining a constant customer focus.
As a Front End Engineer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web, SOA, NoSQL databases, AI, ML, Big Data and more.
This team is a great fit for you if
You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
You'd like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.
Learn more about Amazon Connect here.
Media coverage on Amazon Connect:
http://www.zdnet.com/article/how-the-abs-prepared-for-the-same-sex-marriage-survey-using-the-public-cloud/
https://www.benzinga.com/analyst-ratings/analyst-color/17/03/[redacted]/how-amazons-connect-could-impact-twilio-zendesk-ringcent
https://aws.amazon.com/blogs/aws/new-amazon-connect-and-amazon-lex-integration/
https://techcrunch.com/2017/03/28/aws-amazon-connect/
Power of Amazon Connect: https://www.youtube.com/watch?v=9qky_E39I
https://youtu.be/rSzDFJGw5vg
Key job responsibilities
As a Front End Engineer on our team, you'll own code end-to-end from design to development, and work closely with senior technical leaders within the team and across AWS. You'll have a sound understanding of computer science fundamentals and practical industry experience, working across the stack with technology involving modern web application, NoSQL databases, AI, ML, Big Data and more.
This team is a great fit for you if
You enjoy working with a fun team that prides itself on a great work environment with an inclusive group of people that are working together towards a common goal.
You are sensitive to customer needs and interested in working on a service that will be used, directly and indirectly, by millions of customers and has a meaningful impact to their functions and interactions.
You'd like to be directly responsible for solving real customer problems.
You are a passionate learner and are motivated to take on new challenges.
You want to have fun; surround yourself with a highly talented pool of engineers that like to solve complex problems, but also enjoy work life balance.
A day in the life
* Participate in bi-weekly sprint planning
* Attend daily standups with the team
* Attend weekly operational meeting, lunch n' learns, and career coaching 1 on 1's with your manager
* Communicate weekly on project statuses
* Schedule and participate in project meetings and reviews with UX, PM, and Engineering stakeholders
* Contribute feature code and conduct code reviews for your teammates
* Have Fun! Attend weekly team events to connect and build strong working relationships
About the team
BASIC QUALIFICATIONS
- 2+ years of non-internship professional front end, web or mobile software development using JavaScript, HTML and CSS experience
- 1+ years of computer science fundamentals (object-oriented design, data structures, algorithm design, problem solving and complexity analysis) experience
- Experience using JavaScript frameworks such as angular and react
PREFERRED QUALIFICATIONS
- 1+ years of agile software development methodology experience
- Experience with common front-end technologies such as HTML, CSS, JS, TypeScript, and Node
The base salary range for this position is listed below. Your Amazon package will include sign-on payments and restricted stock units (RSUs). Final compensation will be determined based on factors including experience, qualifications, and location. Amazon also offers comprehensive benefits including health insurance (medical, dental, vision, prescription, Basic Life & AD&D insurance and option for Supplemental life plans, EAP, Mental Health Support, Medical Advice Line, Flexible Spending Accounts, Adoption and Surrogacy Reimbursement coverage), 401(k) matching, paid time off, and parental leave. Learn more about our benefits at https://amazon.jobs/en/benefits.
USA, WA, Seattle - 143,700.00 - 194,400.00 USD annually
