3+ years of experience in building integrations, workflows, or products based on customer feedback.
Proficient in coding and connecting APIs, with the ability to communicate technical concepts to non-technical stakeholders.
Demonstrated experience in launching a workflow or product that incorporates user feedback for improvements.
Skilled in analyzing data sources to gain insights into user behavior and product usage.
Experience in conducting go-to-market experiments and evaluating their effectiveness.
Familiarity with AI or B2B SaaS, emphasizing a product-focused and customer-centric approach.
Responsibilities
Create working demos and integrations that solve user problems.
Collaborate with the founder to identify target users and use cases.
Analyze product, sales, and onboarding data to pinpoint friction points.
Design and test go-to-market workflows that showcase product capabilities.
Convert customer feedback into actionable product enhancements and documentation.
Ensure compliance with customer data permissions and boundaries across tools.
Benefits
Opportunity to shape the go-to-market strategy of an early-stage AI company.
Collaborative environment working closely with the founder and early users.
Hands-on role with direct impact on product development and customer experience.
Potential for professional growth in a rapidly evolving industry.
Full Job Description
About the Role
Join an early-stage AI company as its founding go-to-market lead. You will turn prospective customer problems into practical demos, repeatable workflows, and a clear path from first conversation to regular product use. What You'll Do
Build working demos and integrations that address problems raised by prospective users.
Partner with the founder to test target users, use cases, and factors that drive ongoing product use.
Connect product, sales, and onboarding data to identify friction and measure the impact of changes.
Develop and test thoughtful go-to-market workflows that accurately represent product capabilities.
Translate customer feedback into product improvements and clear documentation.
Preserve customer data permissions, boundaries, and approval steps across connected tools.
What We're Looking For
Three or more years of relevant experience building integrations, workflows, or products, with experience informed by direct customer feedback.
Ability to write code, connect APIs, and explain technical work clearly to non-technical customers or stakeholders.
Experience shipping a workflow, integration, or product used by real people, and showing how feedback shaped improvements.
Experience connecting data sources to understand user behavior or product usage.
Ability to run focused go-to-market experiments, measure outcomes, and discontinue approaches that are not working.
Background in AI or B2B SaaS, with a product-minded, customer-oriented approach to technical work.
Location
On-site in San Francisco, United States. This role is not remote; candidates should be based in the Bay Area or willing to relocate.
