The roleDeployment is where Maxima proves itself. As a
Forward Deployment Strategist, you will guide enterprise customers through complex implementations and make sure they get measurable results, working directly with CFOs, controllers, and accounting operations teams to deploy the platform, automate their close, and deliver efficiency gains they can point to.
The role is cross-functional by nature. You will work daily with Engineering, Product, Sales, and Customer Success, shape the deployment methodology itself, lead implementations, and be the bridge between what customers need and what the product does. Success looks like faster deployments, stronger adoption, and field insight turned into repeatable playbooks.
What you'll do- Own technical and operational delivery for multiple enterprise implementations, so each customer reaches its automation and close-efficiency goals
- Act as the primary interface between customers, Product, and Engineering, translating accounting workflows into well-defined implementation plans
- Manage deployment timelines, dependencies, and milestones, removing blockers and coordinating technical resources
- Create standardized frameworks, tools, and templates for deploying Maxima across customers and industries
- Support pre-sales scoping and discovery to define requirements, feasibility, and implementation plans for enterprise prospects
- Bring field insight into roadmap priorities, capacity planning, and future platform capabilities
- Identify patterns across deployments, capture best practices, and improve delivery velocity and customer outcomes
What we're looking for- 3 or more years in enterprise customer-facing technical roles such as solutions engineering, forward deployed engineering, or technical implementation
- A track record of leading complex, high-stakes software deployments at large enterprises
- Strong understanding of financial systems such as NetSuite, SAP, Oracle, or Workday, or experience working in or with finance operations teams
- Ability to translate between technical and non-technical audiences, guiding engineers and finance stakeholders toward a common solution
- Excellent project management, communication, and problem-solving skills
- Experience designing scalable processes and standardizing workflows
- Comfortable in a fast-paced, ambiguous environment with a high degree of ownership
- Curiosity about AI and what it can do for enterprise operations
Where and how you'll workThis role is based in our downtown Toronto office, near Union Station. We value in-person collaboration and are in office four to five days a week for our on-site roles.
A note on AIWe build AI and we expect you to use it. Use it to research us and to prepare. In live conversations we want your own thinking in your own words, and if you use AI on a take-home exercise, tell us where it helped.
