5-7 years of experience in deploying and supporting production systems
Strong understanding of software engineering principles
Hands-on experience with Kubernetes troubleshooting
Expertise in CICD tools and methodologies
Proven ability in system-level debugging across multiple platforms
Broad technical knowledge across various technologies
Excellent communication skills for interfacing with diverse stakeholders
Responsibilities
Act as the primary technical liaison for engineering teams and customers
Troubleshoot and debug production systems to ensure uptime
Deploy and maintain containerized applications in Kubernetes
Provide expert support for CICD pipelines and orchestration platforms
Diagnose complex technical issues across technology stacks
Collaborate with backend teams to implement solutions
Support operational deployments and maintain system reliability
Benefits
Fully covered healthcare, dental, and vision coverage
401(k) with company match
Flexible PTO policy plus 11 paid holidays
Education and training benefits
Generous referral bonuses
Additional perks and benefits
Full Job Description
This is a U.S. based position. All of the programs we support require U.S. citizenship to be eligible for employment. All work must be conducted within the continental U.S.
Please be sure to click the following link and share a bit about yourself! https://www.videoask.com/f3qlcl2vo
About the role:
We're seeking a talented Forward Deployed Engineer to serve as the technical face of our organization in Huntsville, AL. This role combines deep engineering expertise with strong interpersonal skills to support mission-critical production systems in a forward-deployed environment. You'll be the go-to technical expert for our customers, troubleshooting complex system issues and ensuring operational excellence.
What You'll Do:
Serve as the primary technical liaison between our engineering teams and forward-deployed customers
Troubleshoot and debug production systems at the system level, ensuring maximum uptime and performance
Deploy, maintain, and support containerized applications in Kubernetes environments
Provide expert-level technical support for CICD pipelines and container orchestration platforms
Diagnose and resolve complex technical issues across diverse technology stacks
Collaborate with backend engineering teams to implement solutions and improvements
Support operational deployments and maintain system reliability in production environments
Interface directly with customer stakeholders in secure environments
Required Qualifications
Strong engineering background with proven experience deploying and supporting production systems
Solid understanding of software engineering principles and practices
Hands-on experience with Kubernetes debugging and troubleshooting
Expertise in CICD tools and methodologies
Demonstrated ability in system-level debugging across multiple platforms
Broad technical knowledge spanning various technologies and architectures
Excellent communication skills with ability to interface effectively with technical and non-technical stakeholders
Outgoing personality with strong customer-facing capabilities
Desired Qualifications
Prior experience working in SCIF environments or with cleared customers
Previous INDOPACOM experience or familiarity with the region
Experience with OpenShift or other Kubernetes distributions
Background supporting DoD or federal government customers
Familiarity with containerization technologies and cloud-native architectures
Clearance Requirements:
Active Secret with the ability to obtain and maintain a Top Secret security clearance
Work Type:
Onsite in Huntsville, AL
May require up to 25% travel to both CONUS and OCONUS locations (Must possess a valid, active US passport with at least six months validity beyond intended period of employment to facilitate international travel and meet security requirements for government contracts.)
Salary Range: $110,000 - $200,000
The determination of compensation is predicated upon a candidate's comprehensive experience, demonstrated skill, and proven abilities
What we will offer you:
Highly competitive salary
Fully covered healthcare, dental, and vision coverage
