4+ years of software engineering experience (ideally 8+)
Strong hands-on engineering skills with customer interaction
Ability to navigate messy data and legacy systems
Product judgment to determine what to build
Effective communication with clinicians, billers, and executives
High ownership and energy for meeting customer deadlines
Responsibilities
Own complex data migrations from legacy EHRs and billing systems
Work onsite with providers to understand their practices
Transform customer problems into actionable, buildable tasks
Develop and ship production software with product engineers
Incorporate field insights to influence product roadmap
Benefits
Frequent travel to customer sites across the country
Remote flexibility for engineers with 8+ years of experience
Opportunity for significant customer interaction
Competitive base salary plus equity based on qualifications
Full Job Description
The role
Most engineers never meet the people who use what they build. You will. Forward Deployed Engineers embed with behavioral health providers, take on their hardest problems, and ship the software that fixes them. You're the first engineer a new customer works with and the one who turns what you see in the field into product. What you'll do
Own complex data migrations off legacy EHRs and billing systems, end to end, often on tight timelines
Work onsite with providers to learn how their practices actually run
Turn tangled customer problems into scoped, buildable work, then build it
Ship production software alongside our product engineers, not prototypes or decks
Bring the field back with you: what you learn shapes the roadmap
What we look for
4+ years of experience (ideally 8+) as a software engineer
A strong, hands-on engineer who wants to be in front of customers
Comfort with messy data, legacy systems, and ambiguous problems
Product judgment: you know what to build, not just how
You can hold a room with clinicians, billers, and executives
High ownership, and energy for a role with real customer deadlines
Bonus
You've migrated data off legacy EHRs or other complex enterprise systems
Healthcare, EHR integration, or interoperability experience
Founder or early-stage startup experience
Details
Frequent travel to customer sites across the country; based out of our New York City office, with remote flexibility for engineers with 8+ years of experience
Expect 15 or more customer-facing hours a week
Competitive base salary plus equity, based on qualifications and level of experience
