Ford Motor Company

Ford Racing Customer Data and Analytics Manager

Ford Motor Company • $115K — $218K *
Allen Park, MI 48101Hybrid
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Data Science, Statistics, Computer Science, or related field with relevant experience.
  • Experience with Ford-held data across various enterprise domains.
  • Familiarity with third-party automotive and consumer data sources.
  • 4-6 years of experience in data management and analytics using tools like GCP/BigQuery and advanced SQL.
  • Ability to manage the full data spectrum from strategic framing to engineering and analysis.
  • Working knowledge of data privacy and consent compliance practices.
  • Experience in establishing a knowledge management or research repository from scratch.

Responsibilities

  • Source and maintain a unified repository for customer data across multiple touchpoints.
  • Collaborate with cross-functional teams to ensure effective governance of data operations.
  • Evaluate and manage third-party data partnerships to enhance customer insights.
  • Frame and tackle internal customer-related inquiries using a mix of data sources.
  • Synthesize data findings into actionable conclusions supported by robust analysis.
  • Develop and maintain a comprehensive Ford Racing customer knowledge repository.
  • Ensure compliance with privacy regulations concerning customer data.

Benefits

  • Comprehensive medical, dental, vision, and prescription coverage.
  • Flexible family care options and paid parental leave.
  • Family building benefits including adoption support and fertility treatments.
  • Employee vehicle discount programs and management leases.
  • Tuition assistance for continuing education.
  • Active employee resource groups fostering community and support.
  • Paid time off for community service activities.
  • Generous holiday schedule, including a break between Christmas and New Year's Day.
Full Job Description
Job Description

In this position...
  • This role establishes a foundational data architecture for sourcing, connecting, and maintaining Ford Racing customer knowledge - creating a single source of truth, and synthesizing it into a point of view the business can act on


Responsibilities

What you'll do...
  • Source, connect and maintain a single source of truth for customer data across all touchpoints (vehicle sales, parts, services, merchandise, experiences, and events)
  • Partner cross-functionally (GDIA, FCSD, Connected Vehicle, Quality, Marketing, Sales, etc) to efficiently operate within enterprise platforms and governance
  • Identify, evaluate and manage third-party data partnerships that extend Ford Racing customer knowledge beyond internal sources (Wealth-X, WealthEngine and equivalents)
  • Frame customer-related questions from internal teams, screen them against internal and external data for existing answers, and build new integrated data solutions where applicable
  • Synthesize findings as narrated conclusions with clear implications supported in data, not raw outputs
  • Stand up and maintain a Ford Racing customer knowledge repository to catalogue existing and future studies and findings
  • Own privacy consent compliance for all Ford Racing customer data, including third-party sources


Qualifications

You'll have...
  • Bachelor's degree in Data Science, Statistics, Computer Science, Information Systems, Business Analytics, or a related quantitative field or equivalent combination of relevant education and experience.
  • Experience with Ford-held data across the enterprise (vehicle sales, service and repair order, connected vehicle, finance, merchandise sales, etc)
  • Familiarity with third-party automotive and consumer data sources (S&P Global Mobility, J.D. Power, Experian, Wealth-X, syndicated consumer studies)
  • 4-6 years of hands-on experience using data management and analytics (GCP/BigQuery, advanced SQL, Power BI or equivalent) to build, maintain and report from production data assets
  • Demonstrated ability to operate across the full data spectrum- from strategy and problem framing, through solution design, to hands-on data engineering and analysis
  • Working knowledge of data privacy and consent
  • Experience establishing a knowledge management or research repository from scratch
  • Comfort operating as the sole data resource in a function, building the capability rather than inheriting it
  • Demonstrated ability to synthesize findings across disparate and sometimes conflicting sources into a clear, defensible point of view and recommendations

Even better, you may have...
  • Master's degree in Data Science, Analytics, Business Analytics, or MBA
  • Cloud/data platform certifications (e.g., Google Cloud Professional Data Engineer, given your GCP/BigQuery mention)
  • Background in customer/marketing analytics or CRM data ecosystems

You may not check every box, or your experience may look a little different from what we've outlined, but if you think you can bring value to Ford Motor Company, we encourage you to apply!

As an established global company, we offer the benefit of choice. You can choose what your Ford future will look like: will your story span the globe, or keep you close to home? Will your career be a deep dive into what you love, or a series of new teams and new skills? Will you be a leader, a changemaker, a technical expert, a culture builder...or all of the above? No matter what you choose, we offer a work life that works for you, including:
  • Immediate medical, dental, vision and prescription drug coverage
  • Flexible family care days, paid parental leave, new parent ramp-up programs, subsidized back-up child care and more
  • Family building benefits including adoption and surrogacy expense reimbursement, fertility treatments, and more
  • Vehicle discount program for employees and family members and management leases
  • Tuition assistance
  • Established and active employee resource groups
  • Paid time off for individual and team community service
  • A generous schedule of paid holidays, including the week between Christmas and New Year's Day
  • Paid time off and the option to purchase additional vacation time.

This position is leadership level 6 and ranges from $115,500-$218,100.

Final determination of salary grade will be based on candidate's skills and experience, and base salary will be set within the applicable range according to job scope, responsibility and competitive market value.

For more information on salary and benefits, click here: https://fordcareers.co/LL6

Visa sponsorship is not available for this position.

This position is hybrid with a requirement to be onsite four or more days per week. #LI-Hybrid

#FR1 #LI-MK2

About Ford Motor Company

Ford Motor Company manufactures or distributes automobiles in addition to offering financial services. The company sells to dealerships for retail sales, and for sale to fleet customers, including commercial fleet customers, daily rental car companies, and governments. Ford’s vehicle portfolio includes automobiles, buses, tractors, and trucks. Retail financing includes retail installment sale contracts for new and used vehicles, and direct financing leases for new vehicles to retail customers, government entities, daily rental car companies, and fleet customers. Finance receivables in the non-consumer portfolio include products offered to automotive dealers. Ford’s environmental initiatives include compressed natural gas, flexible fuel vehicles, electric drive vehicles, Hydrogen, PC power management, and so on. Ford Motor Company was founded by Henry Ford in 1903 and is headquartered in Dearborn, Michigan.

Ford Motor Company Careers

Join the dynamic team at Ford Motor Company, a global leader in automotive innovation and manufacturing. At Ford, we are committed to driving human progress by providing outstanding vehicles and mobility solutions. This is an exciting time to become part of our inclusive team, where job opportunities abound and growth is not just a possibility, but a promise.

Work You’ll Do

At Ford Motor Company, you will collaborate with some of the brightest minds in the industry. Our professionals are at the forefront of automotive technology, leading projects that redefine transportation and sustainability. With a culture rooted in continuous improvement and respect for all, Ford offers a workplace where leadership, diversity training, and innovation are part of everyday life.

Join Our Market-Leading Team

Ford’s commitment to excellence is why we are a leader in the automotive sector. We offer a variety of career paths, from engineering to marketing, all designed to foster professional and personal growth. Our team benefits from Ford’s commitment to professional development and networking opportunities, ensuring that every team member can reach their full potential.

Innovative Work

Engage in work that makes a difference. Ford Motor Company is pioneering developments in electrification, autonomous vehicles, and smart mobility solutions. Our team of over 190,000 employees worldwide is dedicated to crafting experiences that improve the way the world moves.

Be Part of a Great Team

Working at Ford means more than just having a job; it means being part of a global family. Our culture promotes teamwork, integrity, and respect—values that underpin everything we do. We believe in nurturing a diverse and inclusive environment where every employee can thrive.

Future-Proof Your Career

Ford Motor Company is not just a great place to work; it’s a place to build a lasting career. Our employees enjoy competitive benefits, comprehensive health care, and retirement plans that rank among the best in the industry. We support career advancement through extensive training programs and hands-on experience in the latest automotive technologies.

Explore Job Opportunities and Internships

Whether you’re a seasoned professional looking for your next challenge or a student interested in an internship, Ford has opportunities that will harness your skills and ignite your ambition. Our hiring process is straightforward and respectful, designed to match your skills and passions with the right position.

Stay Connected

Join Our Team Search open positions that match your skills and interests. We look for passionate, curious, creative, and solution-driven team players. Ready to start your journey with Ford? Prepare your resume, sharpen your interview skills, and become part of a company that’s building the future of transportation.

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Learn more about Ford Motor Company
Size
183,000 employees
Market Cap
$44.8 billion
Industry
Manufacturing & Automotive
Net Income
-$1.2 billion
Founded
1903
5 Year Trend
-2.1%
Revenue
$127.1 billion
NASDAQ
F
* Ladders Estimates

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