Compass

Food Program Project Manager, Culinary Operations & Program Growth

Compass$80K — $95K *
Food & Beverages
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree or equivalent experience required; advanced degrees preferred.
  • 3-5 years of experience managing large, complex projects, especially new site openings or construction coordination.
  • Strong familiarity with permitting processes and collaboration with construction or facilities teams.
  • Proven ability to manage multiple concurrent projects with excellent organizational skills.
  • Demonstrated skill in influencing and collaborating within a matrixed environment.
  • Excellent communication skills, both verbal and written.
  • Strong analytical and problem-solving skills.

Responsibilities

  • Lead end-to-end project management for new café openings and renovations.
  • Coordinate with construction teams and architects to manage timelines and buildout progress.
  • Ensure all necessary permits are obtained on schedule and conduct site walks to verify completion.
  • Drive cross-functional collaboration to ensure operational readiness for launch.
  • Develop and implement operational workflows and training for new sites.
  • Build detailed project plans, including resource allocation and risk management.
  • Create project documentation and identify opportunities for continuous improvement.

Benefits

  • Medical, Dental, and Vision insurance.
  • Life Insurance and Disability Insurance options.
  • Retirement Plan with employer contributions.
  • Generous Paid Time Off and Holiday time off policies.
  • Associate Shopping Program offering discounts.
  • Health and Wellness Programs to support employee well-being.
  • Pet Insurance and Identity Theft Protection options available.
  • Flexible Spending Accounts (FSAs) for healthcare costs.
Full Job Description
Position Title: Food Program Project Manager, Culinary Operations & Program Growth

Salary:

Other Forms of Compensation:

Job Summary

We are seeking a dynamic and results-driven Project Manager to lead high-impact initiatives focused on opening new cafés, managing buildouts, and driving operational readiness across our global food program. This role blends strategic project leadership with hands-on coordination of construction teams, permitting processes, and cross-functional partners to ensure each new location launches smoothly, on time, and within budget.
As part of the Strategic Projects team, the Project Manager will support initiatives that span operational support, continuous improvement, and innovation-always with a strong emphasis on bringing new foodservice spaces to life and elevating the guest experience.

Key Responsibilities

New Café Openings & Construction Coordination

Lead end-to-end project management for new café openings, renovations, and facility buildouts.
Partner closely with construction teams, architects, general contractors, and facilities to manage timelines, site readiness, and buildout progress.
Oversee permitting processes, ensuring all required approvals are obtained on schedule.
Conduct site walks, track punch-list items, and ensure all construction milestones are met prior to launch.
Coordinate equipment procurement, delivery, and installation to align with construction timelines.

Operational Readiness & Launch Execution

Drive cross-functional alignment with Culinary, Catering, Marketing, Operations, and Supply Chain to ensure seamless opening day execution.
Develop and implement SOPs, operational workflows, and readiness plans tailored to each new site.
Ensure KPI and SLA targets are embedded into launch planning and post-opening stabilization.
Facilitate training, communication, and change management activities to prepare on-site teams.

Project Planning & Delivery

Define project scope, goals, and deliverables that support business and operational objectives.
Build detailed work plans, staffing strategies, and resource allocation models for each project phase.
Manage timelines, budgets, risks, and dependencies to ensure projects are delivered on schedule and within funding parameters.
Adjust schedules, plans, or resources proactively as conditions evolve.

Stakeholder Communication & Collaboration

Serve as the central point of coordination across internal teams, external partners, and senior leadership.
Drive proactive communication across platforms (Slack, OmniXM, client updates) and all organizational levels.
Build strong relationships with sponsors, business owners, field operations, and construction partners.

Documentation, Reporting & Continuous Improvement

Create and maintain project documentation including status reports, work plans, presentations, and site readiness checklists.
Aggregate and summarize project feedback for leadership review and future project optimization.
Identify opportunities for process improvement across buildouts, openings, and operational workflows.

Qualifications

  • Bachelor's degree or equivalent experience required; advanced degrees (MBA, MSOD, CPA) preferred.
  • 3-5 years of experience managing large, complex projects-preferably involving new site openings, construction coordination, or operational rollouts.
  • Experience navigating permitting processes and working with construction or facilities teams strongly preferred.
  • Proven ability to manage multiple projects simultaneously with strong organizational skills.
  • Demonstrated ability to influence and collaborate in a highly matrixed environment.
  • Excellent verbal and written communication skills.
  • Strong analytical and problem-solving capabilities.
  • Proficiency in Microsoft Office and project management tools; familiarity with construction or facilities management platforms a plus.
  • Positive, can-do attitude with the ability to navigate competing priorities in a fast-paced environment.

Apply to Bon Appetit today!

Associates at Bon Appetit are offered many fantastic benefits.
  • Medical
  • Dental
  • Vision
  • Life Insurance/ AD
  • Disability Insurance
  • Retirement Plan
  • Paid Time Off
  • Holiday Time Off (varies by site/state)
  • Associate Shopping Program
  • Health and Wellness Programs
  • Discount Marketplace
  • Identity Theft Protection
  • Pet Insurance
  • Commuter Benefits
  • Employee Assistance Program
  • Flexible Spending Accounts (FSAs)
  • Paid Parental Leave
  • Personal Leave

Associates may also be eligible for paid and/or unpaid time off benefits in accordance with applicable federal, state, and local laws. For positions in Washington State, Maryland, or to be performed Remotely, click here or copy/paste the link below for paid time off benefits information.

https://www.compass-usa.com/wp-content/uploads/2023/08/2023_WageTransparency_BAMCO.pdf

Req ID: 1561095

Bon Appetit

BRYAN GONI

About Compass

Compass is a real estate technology company that provides an online platform for buying, selling, and renting real estate properties. The company was founded in 2012 by Ori Allon and Robert Reffkin and is headquartered in New York City. Compass has raised over $1.5 billion in funding and has expanded to over 350 offices in the United States, Canada, and Europe. The company's platform uses artificial intelligence and machine learning to help real estate agents better serve their clients and streamline the buying and selling process. Compass has been recognized as one of the fastest-growing real estate companies in the world and has received numerous awards for its innovative technology and exceptional customer service.
Learn more about Compass
Size
19,000 employees
Market Cap
$910.4 million
Industry
Founded
1941
5 Year Trend
+102.9%
NASDAQ

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