Floating Assistant Community Manager - Weehawken, NJ

Greystar Worldwide, LLC • $83K — $89K *
Madison, NJ 07940In-Person
Real Estate & Construction
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • Bachelor's degree in Business Management, Real Estate, Hospitality or related field preferred.
  • 1-3 years of experience in property management, sales, and customer service.
  • Strong customer service and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Understanding of lease terms and enforcement, including collections.
  • Excellent communication and conflict resolution skills.
  • Ability to adapt to various property environments and work independently.

Responsibilities

  • Assist in daily operations of multiple properties while ensuring policy compliance.
  • Oversee property maintenance and vendor relationships.
  • Serve as a main contact for residents, addressing their inquiries and concerns.
  • Organize community events to boost resident engagement.
  • Support the leasing process, including tours and lease documentation.
  • Monitor financial processes, including rent collection and budget tracking.
  • Conduct property inspections to maintain company standards.

Benefits

  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits.
  • Generous Paid Time Off including 15 vacation days, personal days, and paid holidays.
  • Onsite housing discount at Greystar-managed communities may be available.
  • 6-Week Paid Sabbatical after 10 years of service.
  • 401(k) with Company Match up to 6% after 6 months of service.
  • Paid Parental Leave and fertility benefit reimbursement.
  • Employee Assistance Program and other specialized insurance plans.
Full Job Description
JOB DESCRIPTION SUMMARY
The Floating Assistant Community Manager (ACM) plays a pivotal role in supporting the effective management and operations of multiple residential communities within Greystar. This dynamic role involves providing assistance to on-site Community Managers, ensuring a positive experience for residents or tenants, and contributing to the overall success of our properties. The Floating ACM will need to promptly learn the community specifics (unit mix, amenity package, sub-market conditions, PMS reports, client specifications, etc.). The geographic scope of the role, as well as supervisors, and assignments can change at any time.

JOB DESCRIPTION

1. Community Operations:
  • Assist in the day-to-day operations of multiple properties, ensuring compliance with company policies and procedures.
  • Oversee property maintenance, vendor relationships, and service contracts.


2. Resident or Tenant Relations:
  • Serve as a point of contact for residents or tenants, addressing inquiries, concerns, and facilitating positive interactions.
  • Organize and coordinate community events to foster a sense of community and resident engagement.


3. Leasing and Marketing Support:
  • Assist in the leasing process, including conducting property tours, processing applications, and managing lease documentation.
  • Collaborate with the marketing team to promote available units and community amenities.


4. Financial Management:
  • Support financial processes, including rent collection, budget tracking, and expense management.
  • Work closely with the accounting department to ensure accurate and timely financial reporting.


5. Administrative Tasks:
  • Handle administrative duties such as answering phones, responding to emails, and maintaining organized and up-to-date records.
  • Support the preparation of reports, presentations, and other documentation as needed.


6. Property Inspections:
  • Conduct regular inspections of properties to ensure they meet company standards and address any maintenance or safety concerns.


7. Compliance:
  • Stay informed about local, state, and federal regulations related to property management and ensure compliance.
  • Assist in the implementation of policies to maintain a safe and secure environment.


8. Training and Development:
  • Participate in training programs and stay updated on industry best practices.
  • Support the professional development of on-site property management teams.


  • For California Only: The Assistant Community Manager or Leasing Manager must review all completed move in files prior to submission to the Community Manager for review and approval.


BASIC KNOWLEDGE & QUALIFICATIONS:
  • Bachelor's degree from an accredited college or university preferred in Business Management, Real Estate, Hospitality or related field.
  • 1-3 years minimum of relevant experience that demonstrates the application of property management, sales, marketing, and customer service background sufficient to manage the day-to-day operation of an apartment community, resolve customer complaints and issues, complete financial records, documents, and reports, increase sales revenues, and coordinate the work of a team.
  • Strong customer service and interpersonal skills.
  • Excellent organizational and multitasking abilities.
  • Understanding of lease terms and lease enforcement, including collections.
  • Excellent communication, conflict resolution, and customer service skills.
  • Ability to adapt to different property environments and work independently.


SPECIALIZED SKILLS:
  • Incumbents must have all licenses and/or certifications as required by State and Local jurisdictions.
  • Incumbents must have valid driver's license to drive a golf cart on property.
  • Proficiency in Internet, word processing, spreadsheet, and database management programs in order to complete required reports and employment documents.
  • Strong proficiency in using property management software (preferably Entrata, Yardi, and/or OneSite).


TRAVEL / PHYSICAL DEMANDS:
  • Team members work in an office environment but also may have frequent exposure to outside elements where temperature, weather, odors, and/or landscape may be unpleasant and/or hazardous.
  • Incumbents must be able to physically access all exterior and interior parts of the property and amenities.
  • Incumbents must be able to physically access all exterior and interior parts of the community and amenities.
  • Incumbents must be able to push, pull, lift, carry, or maneuver weights of up to twenty (20) pounds independently and fifty (50) pounds with assistance.
  • Rare or occasional travel may be required to attend business meetings, training classes, or other situations necessary for the accomplishment of some or all of the daily responsibilities of this position.


#LI-SV1

The hourly range for this position is $40.00 - $43.00.

Additional Compensation:

Many factors go into determining employee pay within the posted range including business requirements, prior experience, current skills and geographical location.
  • Corporate Positions: In addition to the base salary, this role may be eligible to participate in a quarterly or annual bonus program based on individual and company performance.
  • Onsite Property Positions: In addition to the base salary, this role may be eligible to participate in weekly, monthly, and/or quarterly bonus programs.


Robust Benefits Offered*:
  • Competitive Medical, Dental, Vision, and Disability & Life insurance benefits. Low (free basic) employee Medical costs for employee-only coverage; costs discounted after 3 and 5 years of service.
  • Generous Paid Time off. All new hires start with 15 days of vacation, 4 personal days, 10 sick days, and 11 paid holidays. Plus your birthday off after 1 year of service! Additional vacation accrued with tenure.
  • For onsite team members, onsite housing discount at Greystar-managed communities are available subject to discount and unit availability.
  • 6-Week Paid Sabbatical after 10 years of service (and every 5 years thereafter).
  • 401(k) with Company Match up to 6% of pay after 6 months of service.
  • Paid Parental Leave and lifetime Fertility Benefit reimbursement up to $10,000 (includes adoption or surrogacy).
  • Employee Assistance Program.
  • Critical Illness, Accident, Hospital Indemnity, Pet Insurance and Legal Plans.
  • Charitable giving program and benefits.


*Benefits offered for full-time employees. For Union and Prevailing Wage roles, compensation and benefits may vary from the listed information above due to Collective Bargaining Agreements and/or local governing authority.

About Greystar Worldwide, LLC

Greystar Worldwide, LLC Careers

Joining Greystar Worldwide, LLC presents an unparalleled opportunity to become part of a leading team of professionals dedicated to pioneering innovations in the global marketplace. Greystar Worldwide, LLC stands as a beacon of career growth and professional development, offering a plethora of job opportunities across various sectors.

Explore Career Opportunities

Greystar Worldwide, LLC invites talented individuals to explore its diverse range of job opportunities. From internships that provide a solid foundation for future leaders to full-time positions that challenge and expand professional skills, Greystar Worldwide, LLC is a hub for career advancement.

Innovation and Leadership

At Greystar Worldwide, LLC, innovation intersects with leadership, driving the company to new heights in industry standards and operational excellence. Employees are encouraged to lead projects that set benchmarks in technology and service, fostering a culture of continuous improvement and creative problem-solving.

Diversity and Inclusion

With a commitment to diversity and inclusion, Greystar Worldwide, LLC ensures that all team members receive diversity training, promoting an environment where everyone’s contributions are valued. This approach not only enhances team dynamics but also contributes to the company’s robust problem-solving capabilities.

Professional Growth and Development

Career growth at Greystar Worldwide, LLC is not just a possibility—it is a priority. The company supports its employees with unmatched training programs, leadership development courses, and opportunities for networking and professional growth. This commitment ensures that every team member can reach their full potential.

Benefits and Culture

Greystar Worldwide, LLC is renowned for its vibrant culture and comprehensive benefits package designed to support the well-being and financial security of every team member. Employment at Greystar Worldwide, LLC means access to health benefits, retirement plans, and wellness programs that together create a supportive and positive workplace.

Join the Greystar Worldwide, LLC Team

Greystar Worldwide, LLC is actively hiring and looking for individuals who are passionate, curious, and driven to excel. Candidates interested in applying are encouraged to submit their resume and prepare for an interview process that values insight, experience, and a readiness to contribute to a dynamic team.

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Greystar Worldwide, LLC is not just a company—it is a place where careers are made, skills are honed, and professional achievements are recognized and celebrated. Join Greystar Worldwide, LLC to be part of a team that is shaping the future through innovation, leadership, and a commitment to excellence.
Learn more about Greystar Worldwide, LLC
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Real Estate & Construction
* Ladders Estimates

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