Financial Aid Analyst/System Support Specialist [Full-Time]

Salary : $5,896.80 - $8,800.13 Monthly
Location : Oregon City Campus, 19600 Molalla Avenue, Oregon City, OR
Job Type: Full-Time, Union
Job Number:
Division: Academic Foundations and Connections
Department: Office of Financial Aid and Scholarships
Opening Date: 10/05/2026
Closing Date: 11/10/2026 11:59 PM Pacific

Description
Clackamas Community College (CCC) seeks to hire a Financial Aid Analyst/System Support Specialist. This is a full-time, union, non-exempt, and benefits-eligible position. We are interested in finding the best candidate for the job, and candidates that may be from a less traditional background. We welcome applicants who bring a diversity of identity, culture, experience, perspective, and thought.

Please note that based on , the Oregon Pay Equity Act requirements, and CCC's internal equity review process, the appointment will be made between step 1 ($34.02) and step 4 ($37.07)tied to Grade VIII ().

Click to review our compensation and benefits!

POSITION OVERVIEW

Act as the financial aid systems analyst and system support specialist for the Financial Aid Department. Review federal, state, and Institutional regulations and policies to ensure process and systems are compliant. Analyze, evaluate, plan, test, recommend, and implement changes to student information software (Ellucian Colleague) and other applications. Work closely with IT in the design, implementation, deployment and ongoing support of Colleague and other complex databases. Assess needs, analyze, and evaluate processes and design solutions to improve operations in the Financial Aid Department and the AFAC (Academic Foundations and Connections) Division. Design, develop, and deploy institutional, department, functional, and federal accountabilities, accreditation, planning, department/program review, and program assessment. Generates applied information and analytics to assist financial aid department, and reporting for data integrity, student, and college effectiveness at the institutional, division/department service levels.
ESSENTIAL JOB FUNCTIONS
1. System Administration (40%)

1. Configure and maintain financial aid student system module. Including system enhancement updates, regulatory systems updates, testing, and maintenance.
2. Provide system application support including troubleshooting errors and inconsistencies and developing solutions.
3. Work with ITS as necessary to investigate software functionality and enhancements in order to better support operations.
4. Set up and manage various modules including annual financial aid programming rules to support the process flow within the Financial Aid Department and ensure that the requirements of the various federal, state, and institution regulations in place are met.
5. Manage the Ellucian Colleague Financial Aid module, Self-Service and Financial Aid Link processes to ensure accurate and correct functionality.
6. Create rules and subroutines for use with specific modules to ensure compliance and best practice.
7. Work with leadership to establish and maintain best practices and participate in strategic planning

2. Compliance (20%)

1. Extract, compile, and analyze data for FISAP reporting, IPEDS reporting, Gainful Employment reporting, and state grant reporting
2. Monitor and administer student Satisfactory Academic Progress calculations in accordance with Federal regulations.
3. Monitor and administer Return of Title IV calculations in accordance with Federal regulations.
4. Monitor, analyze, assess and provide reports from financial aid information, data, and records.
5. Disseminate Annual Consumer Information.
6. Prepare fiscal tracking reports.
7. Work with the AFAC Leadership team, to establish and maintain best practices and operational standards for data entry, coding, naming conventions and use of data from each of the systems.

3. Reporting (20%)

1. Evaluate, learn, recommend, document and implement reporting tools and other data extracting tools, including evaluating and implementing new data warehouse modules for financial aid reporting.
2. Create and implement custom and ad hoc reports for data tracking and just-in-time data analysis.
3. Create and maintain monthly, academic term, and annual awarding analyses and monitoring reports.
4. Award Federal, State and institutional financial aid within policies and guidelines of the Department of Education, State of Oregon and the Financial Aid Department. Determine adjustments and revisions to student budgets and awards as necessary.
5. Analyze student documentation to determine aid eligibility for specific aid programs and investigate complex student funding questions. Work with relevant parties to communicate status updates and resolve issues as needed.

4. Institutional Data Integrity (20%)

1. Participate in campus committees and workgroups related to institutional data standards, integrity, governance and reporting.
2. Work with leadership to establish and maintain operational standards related to information systems.
3. Assist with data quality initiatives.
4. Explore methods for improving access to, and disseminating information from information systems.
5. Assess solution needs and design solutions to improve information processes.

GENERAL JOB FUNCTIONS

• Establish and maintain effective working relationships with students, staff, other agencies, and the public.
• Perform other duties as assigned within the scope of the classification.
• Participate in college committees when requested.
• Maintain proficiency by attending training and meetings, reading materials, and meeting with others in areas of responsibility, which may require travel.
• Maintain work areas in a clean and orderly manner.
• Maintain student confidentiality, data integrity, and comply with all related college, state, and federal standards, including the Family Educational Rights and Privacy Act (FERPA).

Qualifications

MINIMUM/MANDATORY EDUCATION AND EXPERIENCE REQUIREMENTS
Bachelor's Degree in related field and five years related professional experience or any equivalent combination of education and experience which provide the knowledge, skills, and abilities required to perform the duties as described.

Ability to exemplify traits that reflect the College's culture, including integrity, a customer service orientation, cultural competency, trustworthiness, flexibility and a willingness to change.
DESIRABLE REQUIREMENTS

Some knowledge of SQL data language.

Other Job Elements

The physical demands listed below represent those that must be met by an incumbent to successfully perform the essential functions of the job. Reasonable accommodations may be made to enable individuals with qualified disabilities to perform the essential functions.
PHYSICAL DEMANDS OF POSITION:

The position requires little (0-5%) physical effort such as lifting, carrying, or movement, etc. Movements required to complete work are not difficult, and only require a usual degree of agility and hand eye coordination.
TOOLS AND EQUIPMENT USED:

Telephone, computer, laptop, keyboard, monitors, mouse, calculators, printers, scanners, and other standard office equipment.
The work environment characteristics described below are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
WORKING CONDITIONS:
The position requires minimal (20-40%) ability to use dexterity and fine motor skills assemble, build or repair machines or other objects. Frequent (51-80% of the time) use of office equipment.

The work environment is usually well protected, with minimal hazards or obstacles (5-20%). There is little or minimal element of personal risk or hazard. Job conditions are usually comfortable, with minimal (5-20%) issues of confinement, temperature change, incidents of noise, or interactions of a disagreeable nature, inside/outside work, dirty conditions, exposure to contagious disease, etc. Position may have minimal responsibility for driving.
SUPERVISORY RESPONSIBILITIES:

Direct supervision of others is not a typical function assigned to this position. May provide training and orientation and/or assign work to newly assigned personnel and student workers.
SUPERVISION RECEIVED:

Works under the general supervision of the Director, Financial Aid and Scholarships.
Additional Information
Application Instructions

Your application will be scored based on the minimum qualifications, core competencies, and preferred qualifications. If you are unsure whether you meet all the qualifications listed in this job posting, we encourage you to apply and address through your application materials all the relevant education, transferable skills, and related experience that makes you a great candidate for this position.Please ensure you include all information on your application which you wish to be considered.

When applying for this position, you will be required to complete the NeoGov application, including work history relevant to the position and attach the following electronic documents:

1. Resume
2. Cover Letter explaining your interest in the position and describing how you meet the minimum qualifications and requirements of the position
3. Proof of Certifications
4. If applicable: Veteran and/or Oregon National Guard's preference documentation

Any applications which do not have the required documents attached will be considered incomplete. Incomplete applications will not be considered. CCC makes employment decisions based solely on the candidate's demonstrated competencies as related to successful performance in the position.

Please remove all graduation and other education related dates from your application materials.

For application support, please refer to or contact NeoEd's support team @ 855.524.5627.
Veterans' Preference

Under Oregon Law, qualified Veterans and current or former Oregon National Guard members may be eligible for Veteran's preference when applying for positions with CCC.

Preference will only be given if the applicant meets the minimum qualifications and any special qualifications for the position and electronically attaches the required documentation at the time of application. Disabled Veterans must also submit a copy of their Veterans' disability preference letter.

Documents Required

• MEMBER COPY 4 of DD Form 214 or 215

• NGB Form 22 or 55

For information regarding Veteran's Preference qualifications, visit the following website:
Terms of Employment

• This position will be eligible to work remotely up to (2) days per week in accordance with the CCC policy.
• All positions at CCC are required to be available for work onsite as requested by the college and requires a flexible work schedule to meet program needs, which may include evenings and/or weekends.
• Those offered employment will be required to complete and sign forms before initiating the background check step.
• CCC employees must reside within 50 miles of Oregon City, Harmony or Wilsonville campus as a condition of employment.

• Proof of eligibility to work in the United States must be provided if selected for hire.

• CCC does not support employment permits or visas.
• Providing false information will result in rejection of an application, employment offer or dismissal.