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Job Description

Experience

• 5 years of experience in project management with progressive responsibility

Preferred Qualifications

• Experience in project management in a healthcare environment
• 2 years of experience in supervision or lead project management
• Project Management Professional (PMP)

Education

• Bachelor’s degree in Healthcare Administration, Computer Science, Business, health service, or related field

Certification Summary

• No professional certifications required

Knowledge, Skills, and Abilities

• Proficient at an expert level in Microsoft Project or comparable project management software
• Proficient at a high level in the use Microsoft Excel, Word, and PowerPoint
• Able to demonstrate organizational, analytical, fiscal management, and time management skills
• Highly skilled in communication, problem-solving and conflict resolution
• Excellent verbal and writing skills for executive communications and project reporting
• Able to develop and maintain good working relationships and interact positively and productively with teams, including administrative staff and executive leadership
• Able to function in a dynamic environment subject to impromptu changes in schedules, priorities, and project scope
• Able to lead projects from inception to completion with minimal management supervision and to assist other team members in learning these skills
• Demonstrated ability to develop and complete complex projects across large system
• Demonstrated ability to manage multiple and competing priorities through time management and relationship management
• Demonstrated ability to influence decision makers and actions across a large system

Job Responsibilities

• Develops and monitors detailed implementation plans and ensures flawless implementation with stakeholders in support of department strategy, decisions, and direction.
• Maintains robust project management tracking process, regularly provides updates on projects, and escalates appropriate issues in a professional and timely manner.
• Creates effective presentations for executive-level communications and facilitates meetings for clear objectives and meaningful outcomes.
• Provides high-level consultative, technical, and decision-making support to department. Conducts due diligence and research and analyzes/interprets data, processes, and systems related to assigned projects.
• Works collaboratively with the department’s internal resources and external resources (both at Children’s and national peer programs).
• Provides project portfolio management services and support.
• Oversees multiple project implementations concurrently while managing and providing leadership support to assigned project managers.
• Supervises data management coordinators and guides project managers by providing implementation and leadership direction.
• Directly manages impromptu and scheduled critically needed projects as needed.
• Takes a lead role in documenting project management protocols, procedures, and guidelines.
• Provides implementation services independently, including project management, strategic planning, rollout support, system selection, and operational planning.
• Acts as point of escalation for project managers and team members.
• Oversees team status reporting and escalates issues and resource needs.
• Manages the development and progress of project plans, including master schedule, budget impact, resource allocation, and risk management.
• Communicates project plans and milestones with department, all project team members, users, and other stakeholders.
• Establishes internal support for methods used.
• Manages project management expectations effectively, involving the right partners at the right time to accomplish collective goals and ensure that projects remain in line with operational goals.
• As assigned, acts as a liaison to system resources, including academics, fundraising, marketing, communication, and finance.
• Tracks and facilitates department strategic plan, specifically in regard to clinical and business operation programs.
• Responsible for all aspects of managing and leading a team including interviewing, hiring, training, developing, directing work and processes, managing performance, recognizing, and rewarding employees.
• Mentor team members to encourage personal and professional growth.
• Encourage ongoing skill development by providing opportunities for continued education.

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