Under the direction of Field Leadership, Field Tech/ Sr. Field Tech receives and carries out work assignments from management and internal customers. These assignments support field operations and complete customer orders. A qualified individual must be able to test, inspect, troubleshoot, operate equipment and repair high voltage equipment. They must be able to manage small to large size projects with good project management and organizational skills. They must be self-directed and very committed to customer satisfaction. Excellent communication skills with clients, peers and management are essential.
Responsibilities- Primary responsibility will be to perform trouble shooting, electrical / fluid testing.
- Troubleshoot, test, maintain, redesign, rebuild, retrofit, and/or repair electrical equipment. May weld and/or paint as assigned. Equipment may include but is not limited to transformers, switchgear and/or breakers on Customer site(s). Equipment will vary by location and may include but not limited to transformers, low or medium voltage circuit switchgear, and breakers.
- Responsible for the quality control of the transformer. Specific items include: Complete final test report, ensure all warning signs, bushing ID, nameplate, etc. are on the equipment and ensure final pictures have been taken for file and customer.
- Complete test reports to Company and Customer standards and timelines.
- Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
- Communicate with Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
- Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
- Ability to walk through customers' sites, inspect problem(s) and report problem(s) to Sales and Project Management.
- Work may require flexible hours, weekends, holidays, and night work. Must be available for out-of-town work.
- Work in the Shop when not completing field jobs.
- Work with members of a team to effectively complete work assignment. Receive information from team members and/or leadership regarding customer needs and product requirements and utilize this information to effectively complete jobs.
- Maintain a neat and orderly work area; Observe all company, local, and federal safety rules, location and company best practices, and company policies and procedures.
- Other duties as assigned.
Required Experience and Qualifications for a Field Tech: - High School diploma/GED and a minimum of 1 year of experience in a related field.
- Knowledge of various safety standards such as OSHA and any state safety standards
- Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA
- Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
- Able to effectively problem solve.
- Basic computer skills for data entry, looking up information, and/or creating reports.
- Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
- Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product
- For positions that utilize a company vehicle, will be required to have a valid driver's license; CDL license a plus for the Transformer Services Division.
Required Experience and Qualifications for a Senior Field Tech: - High School diploma/GED and a minimum of 5 years of experience in a related field.
- Knowledge of various safety standards such as OSHA and any state safety standards
- Knowledge of industry standards such as NETA, OSHA, IEEE and NFPA
- Proven mechanical skills and/or experience with different types of low and high voltage equipment (requirement varies on location).
- Mentor and train Field Techs as directed.
- Help manage the on-going schedule and travel planning to facilitate timely response to customers.
- Demonstrate a continual effort to improve operations, decrease turnaround times, streamline work processes, and work cooperatively with other departments to provide a quality and seamless operation.
- Communicate with Manager or other designee for effective problem resolution and transfer of pertinent information on jobs in process and complete.
- Maintain strong client relationships, prepare project estimates, expand project work scopes and assist in negotiating extra charges.
- Able to effectively problem solve.
- Basic computer skills for data entry, looking up information, and/or creating reports.
- Able to communicate oral and written communication skills; follow directions-written direction, oral direction, reading work orders and/or specs as assigned; work in a team environment and communicate with team, various departments, and/or Customers as business needs dictate.
- Customer Focused-able to meet deadlines, work on multiple projects, and produce a quality work product
- For positions that utilize a company vehicle, will be required to have a valid driver's license; CDL license a plus for the Transformer Services Division.
Additional Information Travel: Up to 100%
Type: Full-time
Location: Nationwide - US
Compensation: $25-$55/hour depending on experience level.
Relocation: No relocation provided
Benefits: Full benefits include medical, dental, vision, company-paid life insurance, employee ownership plan, matching 401k, paid time off, paid holidays (10 a year), and Milestone bonus.
Application Details: The position will stay open until filled - seeking one FTE. Apply via job postings on job boards or from the company website.
Working Environment: - Employee will be exposed to: - Extensive travel
- Emergency call back procedures twenty-four hours a day. Required to work rotating shifts, which includes evenings, nights, weekends, and holidays.
- Variable outdoor environmental temperatures including...
- steady rainfall, fog, snow, and freezing conditions
- extreme heat and/or humid conditions
- Energized electrical work on equipment or systems operating at greater than 600 volts; extremely hazardous environments with risk of electrocution
- Special safety precautions and/or equipment
- Lifting and/or guiding heavy sections of materials
- Some confined spaces and some cramped conditions
- Chemicals used in the process
- Diesel fumes
Physical Requirements: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. - Must be willing to work and/or drive periodic workdays in excess of 12 hours.
- Must understand special hazards associated with high voltage equipment.
- Ability to work in extreme temperatures and weather conditions for various periods of time.
- Must have excellent balance and able to maintain body equilibrium that exceeds what is normal for ordinary locomotion.
- Must have good eye/hand coordination.
- Ability to move hands and manipulate objects easily and skillfully.
- Must be able to ascend and descend stairs in the operating unit.
- Must be able to climb up and down on ladders at varying heights with fall restraint.
- Must be able to enter and move about in confined spaces and wear personnel protective equipment.
- Ability to sit, bend, stretch, twist, kneel, stoop, crouch, crawl or reach with your body, arms, and/or legs.
- May be required to push, pull, lift, and/or carry up to a maximum of 50 pounds.
- Adequate olfactory and auditory abilities.
- Vision abilities include close, distance, color, peripheral vision, and depth perception.
- Must display the ability to read and understand job descriptions, safety/technical manuals, and safety/warning signs.
- Will be required to pass physical, drug, and alcohol testing.
