US Citizenship is required. We are unable to consider applicants with a Green Card, applicants currently on a work visa, or applicants who need work visa sponsorship now or in the future.
The highly preferred work schedule for this position is M-F 6:30am – 3:30pm AZ MT.
Job Summary:
The Field Systems Integration Engineer plays a critical, hands‑on role deploying, testing, and supporting software systems in both lab and real‑world field environments. This position bridges Software Development and end users by validating performance on actual hardware, at customer sites, and during live test events. Initial responsibilities focus on system‑level software integration, field testing, and on‑site troubleshooting. As product knowledge deepens, the role expands into direct customer engagement, installations, and technical support. Successful candidates are comfortable working outside a traditional office setting, thrive in dynamic field environments, and are motivated by delivering reliable software solutions where they are used.
Job Duties & Responsibilities:
- Test and validate software in both lab and field deployments to ensure it meets user and mission requirements
- Design, execute, and maintain test plans; document and report defects from real‑world operating environments
- Collaborate closely with developers to diagnose issues observed during installations, demonstrations, and field testing and improve product quality
- Set up, configure, and integrate hardware/software systems for internal testing and on‑site testing, customer installations, and demos
- Provide technical support to customers and partners both remotely and on‑site
- Troubleshoot software, system, network, and deployment issues at customer locations and test events
- Travel regularly for installations, demonstrations, and operational test events
- Develop deep product knowledge and act as a customer‑facing technical resource in field environments
- Work independently in the field while contributing effectively to a collaborative engineering team
Job Qualifications:
- Bachelor’s degree in Computer Science, Electrical/Computer Engineering, and hands‑on field experience
- 5+ years of experience in software integration, testing, deployment, or system-level validation
- Strong understanding of computer systems and networking fundamentals
- Experience working in software development and test environments
- Experience supporting or deploying systems at customer sites or operational environments
- Excellent analytical, troubleshooting, and customer‑facing communication skills
- Able and willing to travel up to 30% for field deployments and installations (primarily domestic, some international)
- Experience with control systems (SCADA, surveillance, access control) preferred
- Familiarity with security or sensing hardware (cameras, radars, analytics platforms) preferred
