Leadership or supervisory experience preferred (e.g., FTO).
High School Diploma or GED required.
State EMT or Paramedic Certification required.
Valid State Driver's License with compliant driving record required.
Certifications in BLS, ACLS, PALS/PEPP, and BTLS/PHTLS required.
Responsibilities
Supervise and develop field staff for high-quality patient care.
Maintain operational quality through daily oversight and communication.
Act as a liaison between the company, patients, and public safety agencies.
Mentor employees and conduct performance evaluations.
Collaborate with management on staffing and service improvements.
Participate in developing and implementing departmental policies and procedures.
Manage staffing levels and fill open shifts as needed.
Oversee operation and maintenance of medical equipment.
Benefits
Comprehensive medical, vision, and dental coverage.
401k retirement plan options.
Disability insurance.
Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
Employee Assistance Program (EAP).
Vacation and paid time off.
Full Job Description
More Information about this Job
Job Title: Field Supervisor
Department: Operations
Status: Non-Exempt
Reports To: Operations Manager
Operations Supervisor FULL-TIME Opportunity
Schedule: The applicant must be able to work a variety of scheduled hours, including nights, weekends, and holidays.
The Supervisor Operations is responsible for overseeing day-to-day operations which may include staffing, scheduling, ensuring maintenance of equipment and supplies, internal communications, budgetary considerations, outside agency interface, and community relations.
Responsibilities:
Supervise and develop field staff to ensure high-quality patient care.
Maintain operational quality through daily oversight and communication.
Act as a liaison among the company, patients, and public safety agencies.
Mentor employees, conduct performance evaluations, and support team development.
Collaborate with management to address staffing and service improvement.
Participate in the development and implementation of departmental policies and procedures.
Manage staffing levels, shift calendars, and fill open shifts as needed.
Oversee the operation and maintenance of medical equipment.
Minimum Required Qualifications:
Minimum 3 years of EMS field experience.
Prior FTO or other leadership/supervisory experience preferred.
High School Diploma or Equivalent (GED).
State EMT or Paramedic Certification.
State Driver's License with driving record in compliance with GMR's Safety & Driving policy (proof required if conditional employment is made).
As required for EMT or Paramedic: BLS, ACLS, PALS/PEPP, BTLS/PHTLS Certifications.
Preferred Qualifications:
Some advanced education is preferred.
Company Benefits: Check out our careers site benefits page to learn more about our comprehensive benefit options, which include medical, vision, dental, 401k, disability, FSA, HSA, EAP, vacation and paid time off.
Salary Range: $90K - $95K DOE.
About Global Medical Response
Global Medical Response (GMR) is a leading medical transportation company that provides emergency and non-emergency medical services across the United States. The company operates through its subsidiaries, including American Medical Response (AMR), Rural Metro Fire, Air Evac Lifeteam, and Guardian Flight. GMR provides ambulance services, air medical transport, fire protection, and other medical transportation services to hospitals, healthcare facilities, and government agencies. The company has a fleet of more than 7,000 vehicles and aircraft and employs over 38,000 people. GMR is headquartered in Houston, Texas.
