2-year technical degree in diesel technology or equivalent shop experience
3+ years of diesel equipment repair experience, field experience preferred
Strong knowledge of hydraulic and electrical systems, specifically with CAT equipment
Effective communication skills for collaboration with team and customers
Basic computer skills for documenting work and using diagnostic tools
Own set of mechanic tools required
Valid driver's license with a clean driving record
Responsibilities
Diagnose and repair various heavy construction and agricultural equipment
Utilize independent judgment for complex repairs involving multiple systems
Follow all safety protocols while performing repairs
Respond promptly to customer inquiries to maximize satisfaction
Be available for after-hours emergency call-outs as needed
Collaborate with team members on troubleshooting repairs
Document work orders accurately for customer follow-up and parts requisition
Benefits
Health, Dental, Vision, and Life Insurance
15 days of PTO accrued from day one, plus 9 paid holidays
401(k) plan with company match and contributions
Health Savings Account (HSA) with annual contributions from Ziegler
Short-Term and Long-Term Disability Insurance, FSA & EAP available
Paid Parental Leave and Funeral Leave
Fitness membership discounts and Education Assistance
Tool Insurance, Safety Boot Reimbursement, PPE, and uniforms provided
Safe and supportive workplace environment
Full Job Description
Ziegler CAT has an opening for a Field Service Diesel Technician working on heavy construction and agriculture equipment to support customers surrounding our Fergus Falls location. A company truck is provided.
The pay range for this position is $38.00 to $51.00
Starting wage is dependent on skills, experience, education and location. Pay range may vary by 10% depending upon the applicant's location. Along with competitive pay, full time positions are benefits eligible which includes:
Health, Dental, Vision and Life Insurance
15 days of PTO your first year, accrual starts day 1
9 paid holidays
401(k) plan with company contribution and match
HSA (Health Savings Account), Ziegler contributes up to $1000 tax-free each year
Short-Term and Long-Term Disability Insurance, FSA & EAP
Paid Parental Leave & Funeral Leave
Fitness membership discount
Education Assistance
Safety Boot Reimbursement, PPE & Uniforms provided
Tool Insurance
Safe, clean and friendly work environment
Responsibilities:
Diagnoses and repairs Caterpillar equipment including compactors, excavators, loaders, dozers, and other heavy construction equipment, compact equipment, aerial equipment and paving equipment
Uses a high degree of independent judgment to repair a variety of complex equipment and tools, which involve mechanical, hydraulic, diesel, and electrical systems
Work safely at all times, following company policies, procedures and standards
Responds to customer needs in a positive, supportive, and timely manner to ensure maximum value for work performed
Willing to respond to after hour emergency calls as directed by supervisor
Work collaboratively and assist other technicians as needed regarding troubleshooting repairs
Document work orders in a complete and timely manner to ensure a high level of customer satisfaction; identify and communicate the need for parts for inventory
Qualifications:
2-year technical college degree in diesel technology or related field; or high school diploma/GED and 2 years of comparable shop mechanic experience
3+ years of relevant diesel equipment repair experience, preferably some field experience
Working knowledge of hydraulics, transmissions, undercarriage, track systems, engine and emission components, electrical, and fuel systems; previous experience with CAT equipment preferred
Ability to write and communicate effectively, interact with supervisors, customers and team members
Basic computer skills to document work orders and utilize online diagnostic systems
Own mechanic tool set
Ability to maintain a safe and clean work environment including service truck
Willing and able to respond to after-hour emergency calls as directed by the supervisor
Able to operate equipment safely
Must have and maintain a clean driving record
Pass a DOT pre-employment drug screen & physical due to the role being deemed safety-sensitive
DOT Med card or ability to obtain is required
Minimum Physical Requirements:
Push/pull up to 50 lbs
Lift/carry up to 60 lbs
Lift bulky objects
Standing, walking, using hands, talking, hearing, neck rotation, trunk rotation, stair climbing, ladder climbing, repetitive bending, kneeling, sustained squat, forward reaching, overhead reaching, supine overhead reaching, crawling, bin lift, high steps, fingering/grasping - able to use bolt box.
Working Conditions may be indoor and/or outdoor. Noise level may be loud at times.
This job description is intended to describe the general nature and level of work being performed; it is not intended to be construed as an exhaustive list of all responsibilities, duties and skills required for the position. Ziegler Inc. will reasonably accommodate the known disabilities of qualified disabled individuals.
