Job DescriptionPosition SummaryThis position will provide technical service to Sealed Air customers and promote the use of Sealed Air Cryovac packaging materials and Sealed Air Cryovac equipment systems. Supporting sales and marketing within the accounts by providing timely completion of both external and internal service call reporting along with detailed administrative documentation including, account performance reports, customer relation management and project updates.
This is a field-based position with a home office. When not traveling to customer sites, you'll work remotely from your home office managing your schedule, completing service documentation, and preparing for customer visits.
Indianapolis, IN serves as the central location for the territory, so the selected candidate should reside in the Indianapolis area or be willing to relocate.
We welcome applicants from
outside Indianapolis and outside Indiana who are willing to relocate.
Relocation assistance is available for qualified candidates.If you enjoy troubleshooting equipment, working independently, building customer relationships, and spending most of your time in the field, this could be a great fit.
What We Offer- Field-based role with a home office
- Company vehicle (personal use allowed)
- Company credit card
- Company laptop
- Company cellphone
- Equipment installation bonus opportunities
- Sales bonus opportunities
- 4 weeks of vacation starting on Day 1 (1 week vacation for Q4)
- Competitive compensation package
- Relocation assistance available for qualified candidates relocating to Indianapolis, IN
Key Responsibilities- Troubleshoot, repair, and maintain packaging equipment at customer facilities
- Perform preventive maintenance and equipment inspections
- Install and commission packaging equipment
- Train and support customers on equipment operation, maintenance, and sanitation
- Respond to customer breakdowns and prioritize urgent service needs
- Manage a regional customer territory independently
- Build strong customer relationships through regular site visits
- Identify product, service, and equipment upgrade opportunities
- Support sales initiatives and new product introductions
- Complete service reports and customer documentation accurately and on time
- Adjust schedules and priorities as customer needs change
QualificationsTechnical Skills- Strong mechanical aptitude
- Basic electrical troubleshooting skills
- Industrial equipment maintenance and troubleshooting experience
- Preventive maintenance experience
- Ability to use common hand and power tools
- Experience with packaging, manufacturing, food processing, or industrial equipment is preferred
Customer Skills- Professional and customer-friendly attitude
- Comfortable training, supporting, and advising customers
- Strong communication and relationship-building skills
- Ability to identify upsell and growth opportunities within customer accounts
Work Style- Self-motivated and dependable
- Highly organized
- Strong time management skills
- Able to work independently with minimal supervision
- Comfortable managing a territory and travel schedule
Requirements- High School Diploma or equivalent
- Valid U.S. Driver's License
- Technical school or related training is a plus
- Previous field service, maintenance, manufacturing, packaging, or food processing experience preferred
Ideal BackgroundsWe encourage candidates with experience in any of the following areas to apply:
- Field Service Technician
- Industrial Maintenance Technician
- Maintenance Technician
- Packaging Equipment Technician
- Manufacturing Technician
- Mechanical Technician
- Food Processing Equipment Technician
- Industrial Service Technician
- Equipment Installation Technician
Benefits and PerksSealed Air offers a comprehensive benefits package that includes:
- Medical, Dental, and Vision Insurance
- 401(k) Retirement Plan
- Paid Time Off (PTO)
- Performance-Based Incentives
- Professional Development Opportunities
- Career Advancement Programs
- Employee Wellness Benefits
Salary RangeTotal Target Compensation: $94,000 - $115,000
The range disclosed complies with applicable state and local pay transparency laws. Offers within this range will be determined by considering relevant factors including education, experience, and internal alignment.Additional earning potential through:
- Equipment installation bonuses
- Sales incentive bonuses
Requisition id: 56130
Relocation: No
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