FIELD SERVICE TECHNICIAN - Fire Alarm Level III JOB SUMMARY As a Field Service Technician, you will work with some of the largest and most successful companies in the world and will receive top notch training on industry-leading fire alarm systems and fire suppression equipment. This is your chance to join a company where you will be appreciated and will be a member of an elite team.
Our Level 3 Technicians lead teams to service large scale fire alarm and suppression systems. If you have experience working on and programming fire panels, let's TALK!
ESSENTIAL DUTIES AND RESPONSIBILITIES - All team members must embody the company mission to provide protection for people, property, and the environment in all aspects of their job.
- Take a lead role in major service activity.
- Perform service on the majority of OPS System brands and applications.
- Contact customer to set up service.
- Perform all inspection and testing tasks on fire alarm and special hazard fire suppression systems according to OPS work instructions.
- Record inspection and test results in companies' electronic inspection program.
- Respond to emergency service requests and take appropriate action.
- Perform in depth trouble shooting, repair and replacement of system equipment.
- Oversee OPS personnel in coordination of service activities.
- Review inspection and test results with the customer.
- Conduct training with customer on the functionality of the fire system.
- Assist in installation and commissioning tasks.
- Other duties as assigned.
MINIMUM EDUCATION AND/OR EXPERIENCE - High school diploma or equivalent, required.
- Five years' experience in servicing electrical/mechanical systems in the fire alarm or special hazard fire suppression industry, required.
- Experience reading blueprints, required.
- Associate degree in electronics or related field, preferred.
- NICET (Fire Alarm / Special Hazard) certification, preferred.
- Experience with the following manufacturers: Siemens, Notifier, Kidde, Fenwal, Fike, FCI, preferred.
KNOWLEDGE, SKILLS AND ABILITIES - Experience with intelligent fire control panel programming software.
- Knowledge of Microsoft Office and standard internet usage.
- Strong time management skills.
- Excellent verbal and written communication skills.
- Organized and detail-orientated.
- Strong critical thinking and problem solving skills.
- Self-directed with the ability to work autonomously.
- Ability to lead a team effectively.
- Demonstrated customer service mindset.
WORK ENVIRONMENT - This is a remote position that would be deployed from the associate's home to local job sites for installs, service, or repairs.
- Company vehicle, and ALL tools, technology, and equipment provided.
- Occasional on-call days and/or overtime required for unscheduled service needs.
- Travel up to 25% of the time (overnight).
- Job duties require the ability to lift up to 75 lbs. and crawl into tight or awkward places.
ONCE YOU JOIN OUR TEAM, YOU'LL GET TO ENJOY: - Working for a company where the associates are viewed as the company's greatest asset.
- Being part of something you can be proud of - making a difference in the health and wellness of people and our planet.
- A growing company with a first class reputation in our respective industries.
- A culture that is fun, family oriented and entrepreneurial.
- A company that offers a focus on work life balance and encouragement to make a big impact.
- A caring group of associates with a commitment to make the communities we work in better for all.
- Excellent benefits including 401(K), health, life, dental, tuition reimbursement and numerous perks such as training and development
Pay Range: $40 - $55 per hour
