Field Service Technician, Billings, MT

Sandvik$72K — $93K *
Manufacturing & Automotive
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Technical certification/diploma in mechanical/electrical or equivalent experience
  • Minimum 7 years of industry-related field experience
  • Underground mining experience is required
  • Technical experience with diesel and high voltage electrical systems
  • Ability to read blueprints and equipment schematics
  • Strong communication skills within team environments
  • Proven track record in customer satisfaction

Responsibilities

  • Troubleshoot, repair, and maintain mining equipment underground
  • Inspect equipment for proper performance and diagnose faults
  • Adjust and repair equipment components or systems
  • Test repaired equipment to ensure optimal performance
  • Complete accurate technical reports and failure documentation
  • Participate in continuous improvement initiatives
  • Develop relationships with internal and external customers to boost satisfaction

Benefits

  • Comprehensive health, dental, and disability insurance
  • Outstanding 401(k) retirement savings plan
  • Opportunities for professional development and training
  • Career advancement prospects at Sandvik
Full Job Description

Sandvik Mining is looking for a Field Service Technician – Billings, MT. 

If you have a strong mechanical or electrical background and strong diagnostic skills, Sandvik Mining welcomes you to consider this fantastic Field Service Technician opportunity!

Key Responsibilities:

As the Field Service Technician, you will troubleshoot, repair, and maintain mechanical and or electrical aspects of underground mining equipment and components at high profile mining sites. The Field Service Technician is also responsible for new equipment commissioning and training at customer sites with minimal supervision. This role will largely cover the Billings, MT market (Sometimes Idaho).  Much of this work will be done underground.  Some sites have surface shops, but a lot of this work will be underground.  Primary focus of the work is on bolters/drillers, some diesel trucks, loaders – hydraulics, engine, electrical.

  • Inspect equipment for proper performance and determines faults and malfunctions
  • Adjust equipment and repair/replace defective parts components or systems according to scopes of work
  • Tests repaired equipment to ensure proper operational performance
  • Complete accurate time records, technical reports, failure reports, and parts lists
  • Actively participate in continuous improvement initiatives
  • Stay current with the industry, customer, product developments and technical best practices Customer Service
  • Build strong relationships with internal and external customers to ensure smooth operations and customer satisfaction
  • Stay current and in compliance with all Sandvik, Customer, State, and Federal regulatory safety policies.
  • Ensure customer satisfaction within the area of primary responsibility

The Field Service Technician will spend their time working underground and surface, so candidates must be comfortable with these conditions. As this role requires approximately 50% travel, you will be provided with a company vehicle.

The Field Service Technician will possess:

  • Attributes of a safety champion, capable of working alone and stopping work if required
  • Excellent troubleshooting ability with strong diagnostic and problem-solving skills
  • Have knowledge of hydraulics, pneumatics and electrical systems
  • Must conform to ISO standards

Minimum Qualifications:

  • Technical certification or diploma in mechanical or electrical fields or equivalent years of professional field/technical experience and a minimum of 7 years industry related experience.

  • Must have underground experience

  • Technical experience to include diesel and high voltage electrical experience.

  • Success in team environments, with excellent communication skills

  • Previous success in self-motivated roles

  • Previous success in customer satisfaction

  • Ability to read blueprints, and interpret equipment schematics

Preferred qualifications:

  • Active Listening skills
  • Success with both internal as well as external customers
  • Flexibility in the workplace

Location: Billings, MT

Travel Requirements: At least 50% of time, via truck or air

Compensation Range: $35.00 to $45.00/hour

Schedule:  Can be 4 12’s + travel time.  Schedule and hours will vary.

Work authorization

Must have the legal right to work in the United States on an indefinite basis without employer sponsorship.
(Please note: temporary work authorizations, including OPT, do not meet this requirement.)

This position will be posted a minimum of 5 days, or until filled.

Benefits:

Sandvik offers a comprehensive total compensation package, including a competitive benefits package of health, dental, and disability insurance and an outstanding 401(k) retirement savings plan. We also provide opportunities for professional competence development, training, and career advancement.

How to apply

For immediate consideration, please apply online at www.home.sandvik/careers to the Field Service Technician – Billings, MT position, Job ID#R0094333.

About Sandvik

Sandvik Careers

Joining Sandvik presents an unparalleled opportunity to advance a career with one of the world's leaders in engineering and technology innovation. Sandvik is renowned for its commitment to leadership in technology and its dedication to a culture of diversity and growth.

Explore Job Opportunities

Sandvik offers a variety of job opportunities that cater to professionals seeking to leverage their skills in a dynamic and supportive environment. Positions range from engineering to marketing, each requiring a unique blend of skills and offering the chance to work with cutting-edge technology.

Internship Programs

Sandvik's internship programs provide invaluable hands-on experience, allowing interns to apply academic knowledge to real-world projects. This platform not only enhances a resume but also builds a professional network that can open doors to future employment opportunities.

Professional Growth and Development

At Sandik, the growth of its team members is a priority. The company supports professional development through comprehensive training programs, including leadership development and diversity training. These initiatives ensure that every team member has the tools and knowledge necessary for professional advancement.

Benefits and Culture

The benefits at Sandvik go beyond the standard employment package. Employees enjoy a range of perks that support both their professional and personal lives. Sandvik's culture is built on a foundation of respect and inclusion, where innovation thrives and every team member’s contribution is valued.

Hiring Process

The hiring process at Sandvik is designed to be transparent and efficient. It begins with a review of the applicant's resume, followed by an interview process that assesses skills and cultural fit. Sandvik is committed to fair hiring practices that focus on diversity and equal opportunity.

Networking and Career Advancement

Sandvik encourages its employees to engage in networking within the industry. This engagement is supported through various platforms and events that foster connections and collaborative opportunities. Career advancement at Sandvik is based on merit and innovation, ensuring that every employee has the opportunity to reach their full potential.

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