Andritz Group

Field Service & Technical Sales Engineer - Industrial Material Handling (Ash Systems)

Andritz Group$70K — $95K *
Exton, PA 19341In-Person
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of experience with industrial equipment or mechanical systems
  • Hands-on troubleshooting and maintenance experience
  • Strong customer-facing communication skills
  • Ability to work independently in field environments
  • Interest in combining technical skills with business development opportunities
  • Experience in power generation or material handling is beneficial

Responsibilities

  • Perform on-site diagnostics and troubleshooting of ash handling systems
  • Support installation and commissioning activities
  • Evaluate existing systems for performance improvements
  • Conduct multi-day site assessments
  • Build long-term relationships with plant operations and maintenance teams
  • Deliver technical recommendations and training
  • Identify aftermarket service and upgrade opportunities

Benefits

  • Work on real industrial equipment and challenges
  • Build relationships with major industrial customers
  • Grow in a role merging technical expertise and business impact
  • Join a global leader in material handling solutions
Full Job Description
United States | Travel ~50%

Work on Industrial Systems. Solve Real Problems. Build Customer Relationships.

At ANDRITZ - Allen-Sherman-Hoff (ASH), you'll work directly inside power plants and industrial facilities, helping customers troubleshoot, optimize, and improve critical material handling systems that keep operations running.

This is a unique hybrid role that blends field service, technical problem solving, and customer-facing business development - ideal for someone who enjoys working hands-on with equipment while also identifying opportunities to improve performance and grow business.

What You'll Be Doing

Field Service & Troubleshooting
  • Perform on-site diagnostics and troubleshooting of ash handling and material handling systems
  • Support installation, startup, shutdowns, and commissioning activities
  • Evaluate existing systems (both ANDRITZ and competitor equipment)
  • Conduct multi-day site assessments to identify performance improvements

Customer-Facing & Relationship Building
  • Work directly with plant operations, maintenance, and engineering teams
  • Deliver technical recommendations, system evaluations, and training
  • Build long-term customer relationships through hands-on support
  • Act as a trusted advisor in solving equipment and process challenges

Business Development & Growth
  • Identify and develop aftermarket service, upgrade, and parts opportunities
  • Support proposals, scopes, and solution development
  • Partner closely with Sales, Engineering, and Aftermarket teams
  • Help expand ASH's reach into new industries and applications

This Role Is Ideal For Candidates With Backgrounds In
  • Field Service Engineer - industrial equipment
  • Maintenance / Reliability Engineer (power plant or heavy industry)
  • Mechanical Engineer with hands-on troubleshooting experience
  • Aftermarket, service, or equipment support roles
  • Industrial equipment sales or technical service

What You Bring
  • Experience working with industrial equipment, mechanical systems, or material handling systems
  • Hands-on experience with:
    • troubleshooting
    • maintenance
    • commissioning or field service
  • Strong customer-facing communication and problem-solving skills
  • Ability to work independently in field environments
  • Interest in combining technical expertise with business development

• Experience in power generation, ash handling, material handling, or similar industries is a strong plus

Travel
  • Travel approximately 50% to customer sites across the U.S.
  • Travel is tied to hands-on field work and direct customer engagement across a variety of industrial environments

Why Join ANDRITZ - Allen-Sherman-Hoff
  • Work directly with real industrial equipment and real-world challenges
  • Build strong relationships with major industrial and power customers
  • Grow your career in a role that blends technical expertise + business impact
  • Be part of a global leader in material handling and process equipment solutions


Requisition ID: 21613

About Andritz Group

Andritz Group is an Austrian technology company that provides systems, equipment, and services for various industries, including pulp and paper, hydropower, metals, and separation. The company was founded in 1852 and has since grown to become a global leader in its field, with operations in over 40 countries and more than 29,000 employees. Andritz Group is committed to sustainability and has implemented various initiatives to reduce its environmental impact, including the use of renewable energy sources and the development of eco-friendly products. In 2019, the company generated revenues of over 6.7 billion euros.
Learn more about Andritz Group
Size
29,000 employees
Industry

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