Schneider Electric

Field Service Representative - Industrial Drives

Schneider Electric$68K — $102K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • Vocational education, military training, or relevant experience in electronics or electrical theory.
  • 2+ years of experience in mechanical, electrical, or power distribution services.
  • Proficient understanding of Variable Frequency Drives (VFDs).
  • Skilled in writing reports and effectively presenting information to diverse audiences.
  • Ability to perform calculations related to proportions, percentages, area, and volume.
  • Aptitude for diagnosing problems and drawing valid conclusions from collected data.
  • Experience with testing and maintenance of electrical systems like low/medium voltage switchgear.

Responsibilities

  • Install and repair customer equipment with a focus on Variable Frequency Drives.
  • Perform warranty work and startup services for customer installations.
  • Test, calibrate, and adjust customer drive products as necessary.
  • Document technical reports for each service site visited.
  • Provide technical support for product services and training.
  • Travel for training and client site support as required.
  • Work collaboratively with a diverse team, including engineers and sales representatives.

Benefits

  • Flexible work arrangements including a home-based work option.
  • Comprehensive medical, dental, and vision insurance.
  • 12 paid holidays and 15 days of paid time off per year.
  • 401(k) with company matching contributions.
  • Access to well-being and recognition programs.
  • Company-provided service vehicles and mobile devices for professional use.
  • Opportunities for professional development training and mentorship.
Full Job Description
For this U.S. based position, the expected compensation range is $68,000 - $102,000 per year, which includes base pay and short-term incentive.

The compensation range for this full-time position applies to candidates located within the United States. Our salary ranges are determined by reviewing roles of similar responsibility and level. Within the salary range, individual pay is determined by several factors including performance, knowledge, job-related skills, experience, and relevant education or training. Schneider Electric also offers a comprehensive benefits package to support our employees, inclusive of medical (with member reward points), dental, vision, and basic life insurance, Benefit Bucks (credits to apply towards your benefits) flexible work arrangements, paid family leaves, 401(k) + match, well-being and recognition (including service anniversary) programs, 12 holidays per year, 15 days of paid time off per year (pro-rated in the first year of employment based on start date), opportunity to purchase company stock (eligibility depends on start date), and military leave benefits.

You must submit an online application to be considered for the position. The Company will accept applications on an ongoing basis until the position is filled.

If you believe this job posting is not compliant with applicable state pay transparency laws in the U.S., please notify the Company as soon as possible upon discovery by completing this form Job Posting Compliance Form.

Great people make Schneider Electric a great company.

Schneider's Industry Services Field Service Representatives play an impactful role within the organization. They collaborate with customers, sales representatives, team members and third-party partners to install, inspect, troubleshoot, repair, and maintain equipment in a variety of dynamic environments. They are problem solvers. They are customer focused. They are passionate about the work they do. They are the future of Schneider Electric! Is this you?

We are proud to offer all Field Service Representatives with direct product training and training on all digital and physical tools associated with their work. Schneider Electric provides service vehicles, tools, uniforms, mobile devices, and laptops for daily professional use.

This opportunity is a home-based flexible work schedule with 40-hour guarantee (+Overtime).

This Field Service Representative position will sit within our U.S. Services business, specifically our Industry Services team. Our Industry Services team is the Original Equipment Manufacturer (OEM) for SquareD focusing on variable frequency drives and operation on customer sites.

As a Field Service Representative, a typical day for you might include:
  • Servicing, installing, and repairing customer equipment.
  • Performance of warranty work and start-up service.
  • Perform Startup/Commissioning on Schneider Variable Frequency Drives.
  • Testing, calibration, checking, correcting, adjusting and part component replacement services on customer drive products.
  • Construction and testing of circuits and equipment utilizing various tools and machines such as computers, workstations, circuit diagrams and test instruments/equipment.
  • Technical support in product service, product training and applications including on-site audits.
  • As needed; support serviceable Schneider equipment including but not limited to electrical switchgear, PDUs, RPPs, BMS systems, PLCs, HMIs, Drives, power monitoring equipment, protective relays. We have an ever-evolving catalog of products you may have exposure to.
  • Document all required information for each site (technical report).

On some days, you may even:
  • Analyzing complex problems in equipment and machinery and interpret maintenance manuals, using knowledge of systems and electronics to isolate and correct the fault.
  • Assist in the developing design modifications and implements modifications and provides installation support for the modifications.
  • Develops and implements training courseware and provides training to customers and other service representatives.
  • Travel for both training and to support job site requirements in other areas.


What's in it for you:
  • This may be the next step in your career journey if you have:
    • Vocational education, military training, or transferable experience in electronics, electrical theory or similar discipline.
    • 2+ years of relevant mechanical, electrical and/or power distribution service experience, technical proficiency in electronic/electrical component theory.
    • Experience with Variable Frequency Drives.
    • Experience writing reports and competency in presenting information and responses to managers, clients, and customers.
    • The ability to calculate figures and amounts such as proportions, percentages, area, circumference, and volume.
    • The ability to define problems, collect data, establish facts, and draw valid conclusions.
    • Experience in testing, maintenance and/or upgrades in some or all of the following areas: low or Medium Voltage Switchgear; Transformers; Relay Protection Systems; Control Systems
    • The ability to interpret blueprints and other service documents, including various electrical drawings.
    • The capacity to move service equipment weighing up to 50 pounds

    What we have for you:
    Within your first 90 days, you'll experience a unique, team-oriented welcome with 2 weeks of in-person training in our brand-new state-of-the-art training facility in Dallas, TX with all expenses paid. Upon return form your on-site visit, you'll continue with online training and will be paired with a local area mentor to receive on-the-job training and continue your onboarding journey with us.
    Hear from one of our Field Service Representatives who loves her job and working with her customers! https://www.youtube.com/watch?v=CAKJVzjVMTA
    Schneider Electric offers an inclusive benefits package to support all of our employees such as flexible work arrangements, paid family leaves, 401(k) + match, well-being programs, holidays & paid time off, military leave benefits, and more. Learn more about working with us: http://se.com/us/careers


Looking to make an IMPACT with your career?

When you are thinking about joining a new team, culture matters. At Schneider Electric, our values and behaviors are the foundation for creating a great culture to support business success. We believe that our IMPACT values - Inclusion, Mastery, Purpose, Action, Curiosity, Teamwork - starts with us.

IMPACT is also your invitation to join Schneider Electric where you can contribute to turning sustainability ambition into actions, no matter what role you play. It is a call to connect your career with the ambition of achieving a more resilient, efficient, and sustainable world.

We are looking for IMPACT Makers; exceptional people who turn sustainability ambitions into actions at the intersection of automation, electrification, and digitization. We celebrate IMPACT Makers and believe everyone has the potential to be one.

Become an IMPACT Maker with Schneider Electric - apply today!

€40 billion global revenue
+9% organic growth
150 000+ employees in 100+ countries

You must submit an online application to be considered for any position with us. This position will be posted until filled.

About Schneider Electric

Schneider Electric is a multinational corporation that specializes in energy management and automation solutions. The company was founded in 1836 and is headquartered in Rueil-Malmaison, France. Schneider Electric offers a wide range of products and services including electrical distribution, automation and control, and energy management. The company operates in over 100 countries and has a strong presence in the industrial and commercial sectors. Schneider Electric is committed to sustainability and has set ambitious targets to reduce its environmental impact. The company has received numerous awards for its sustainability efforts and is recognized as a leader in the industry.
Learn more about Schneider Electric
Size
166,025 employees
Industry
Founded
1836
NASDAQ

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