Bachelor's degree in Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering; Chemistry accepted if relevant experience is present.
2-5 years of professional engineering experience in semiconductor equipment.
Hands-on experience with diagnostic tools such as oscilloscopes and digital voltmeters.
Familiarity with cleanroom environments and related operational protocols.
Knowledge of lasers, vacuum systems, and optical systems.
Strong communication skills for effective international collaboration.
U.S. Citizenship or Green Card holder required.
Responsibilities
Install, maintain, troubleshoot, and repair semiconductor inspection and metrology systems on-site.
Perform preventative maintenance and upgrade systems in cleanroom settings.
Directly interface with customers to diagnose issues and deliver solutions, enhancing system uptime.
Support system integration, calibration, and testing processes effectively.
Collaborate with global engineering teams to tackle technical challenges.
Document service reports and feedback to management for continual improvement.
Participate in equipment evaluations and training for ongoing product enhancements.
Benefits
Opportunities for international travel for customer support and training.
Engagement with cutting-edge semiconductor technologies.
Collaboration with global engineering teams fosters learning and growth.
Hands-on experience with advanced equipment in a cleanroom environment.
Full Job Description
Job Description
Field Service Engineer Location: Austin, TX Travel: Domestic & International (training and customer support) Salary Range: $90k to $100k About the Role We are seeking a Field Service Engineer with hands-on semiconductor equipment experience to join our client's growing engineering team. This position is ideal for early-career engineers (2-5 years of experience) who are passionate about advanced semiconductor technologies and want to continue building their technical expertise through direct customer interaction, installation, maintenance, and troubleshooting of complex systems.
You will work closely with global engineering teams and customers to ensure the optimal performance of precision inspection and metrology equipment. This role requires strong technical problem-solving skills, adaptability, and a collaborative mindset. Key Responsibilities
Provide on-site installation, maintenance, troubleshooting, and repair of complex semiconductor inspection and metrology systems.
Perform preventative maintenance and system upgrades on advanced equipment in cleanroom environments.
Interface directly with customers to assess issues, deliver technical solutions, and ensure high system uptime.
Support system integration, calibration, and testing processes.
Collaborate with global engineering teams to resolve challenging technical issues.
Provide documentation, service reports, and feedback to management.
Participate in equipment evaluations, training sessions, and product improvement initiatives.
Support the local service operation and contribute to a strong customer relationship network.
Qualifications for the Role Required:
Bachelor's degree in Electrical, Electronics, Mechanical, Manufacturing, Physics, Materials Science, or Computer Engineering (Chemistry accepted if candidate has hands-on FSE or similar engineering experience).
2-5 years of professional engineering experience in the semiconductor equipment industry (not a technician-level role).
Hands-on experience using diagnostic tools such as oscilloscopes, digital voltmeters, and hand tools.
Experience working in a cleanroom environment.
Familiarity with lasers, vacuum systems, and optical systems.
Strong communication skills and ability to work with international teams.
Willingness and ability to travel domestically and internationally for customer support and training.
U.S. Citizen or Green Card holder.
Preferred:
Bilingual in Japanese or Mandarin.
Experience with photomask, mask inspection, metrology (EUV/DUV), lithography, optics, camera systems, lasers, or robotics.
Prior experience with installation projects lasting 12+ weeks, involving end-to-end sustainment and maintenance.
About Prosum Inc
Prosum Inc. is an information technology services company that provides a wide range of services to clients in the healthcare, financial services, and technology sectors. The company was founded in 2002 and is headquartered in Irvine, California. Prosum has a team of over 200 professionals who specialize in software development, cloud computing, and cybersecurity. The company has completed projects for clients such as Kaiser Permanente, Wells Fargo, and Microsoft. Prosum is committed to providing innovative solutions that help clients achieve their business goals.
