Job Listing:
Field Service Engineer II📍 Location: Maryland/ Virginia💸 Salary Range: $60,000-150,000 Annually⌚ Job Type: Full-Time

What You'll Do:

MUST HAVE PRIOR EXPERIENCE IN MEDICAL IMAGING DEVICE SERVICE AND REPAIR

Summary/Objectives:

We are seeking an experienced Medical Imaging Service Engineer responsible for the installation, preventative maintenance, troubleshooting, and repair of advanced medical imaging systems. The ideal candidate will have hands-on experience servicing GE MRI and CT equipment and the ability to independently diagnose and resolve complex technical issues in clinical environments.

This role requires a strong technical background, excellent customer service skills, and the ability to support healthcare providers by ensuring critical imaging equipment remains operational and reliable.

Essential Responsibilities:

• Assist in the repair of diagnostic imaging equipment specific to MRI & CT and high-level electro-mechanical background
• Must be a self-starter, able to travel and work independently with minimal supervision
• Ability to resolve problems, think analytically, and communicate professionally in high-pressure, time-sensitive, customer environments
• Perform Scheduled preventative maintenance that includes calibrations and verifications of system specifications.
• Learn and gain knowledge of imaging equipment in order to perform preventative maintenance on machines.
• Accurately document all service activities in accordance with the Company Quality Standards.
• Assess, calibrate, and maintain test equipment
• Submitting field service reports timely and according to functional standards.
• Communicate with account manager on services being provided.
• Manage and Maintain company assets required to perform all necessary job functions.

Supervisory Responsibility:

No supervisor responsibilities required for this position

Work Environment:

This job operates in the field where the individual will be going to several different sites to and will be around a variety of medical imaging equipment.

Competencies:

• Ability to follow procedures and instructions.
• Ability to work well with others.
• Communication Proficiency.
• Business Acumen.
• Customer Service Skills.
• Relationship Management.

Work Schedule:

This position requires a flexible work schedule to support customer needs and critical imaging equipment uptime.

Physical Demands:

The physical requirements that are essential to perform this job are to talk and to hear. It will also be required by the employee to frequently stand; walk, lift up to 75 Lbs., to use hands to handle or feel; and reach with hands and arms.

Travel:

This position requires frequent and regular travel as needed to service the technical needs of customers. The individual in this position must be willing to travel and drive distances to get to a variety of sites within a 4 hour radius. Some travel and assignments will require flying and overnight stays.

Education and Experience:

• High School Diploma or GED required
• Preferred:
  • Associates degree
• Bachelor's degree (preferred for advanced roles):
  • Biomedical Egnineering
  • Electrical Engineering
  • Mechanical Engineering
  • Computer Engineering
  • Physics (especially for MRI)
• Equivalent experience may substitute for education:
  • Military electronics training
  • Manufacturer training programs
  • 5+ years of hands-on medical equipment repair experience

Employee Benefits:

Health & Wellness
Financial BenefitsTime Away

• Medical Insurance
• Dental Insurance
• Vision Insurance
• Health Savings Account (HSA)

• 401(k) with Company Match
• Company-Paid Life Insurance
• Company-Paid AD&D Insurance
• Supplemental Life Insurance
• Company-Paid Short-Term Disability
• Long-Term Disability

• Paid Time Off (PTO)
• Paid Holidays
• Bereavement Leave
• Jury Duty Leave
• Paid Parental Leave