Field Service Engineer

Mazak Corporation

$85K — $95K *
Technical Services
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 2-year technical training in electronics, mechanical, or machine tool assembly
  • High School Diploma
  • 3-7 years of experience in Field Service
  • Ability to read and understand engineering drawings
  • Proficiency with understanding PLC and HYD/Pneumatic circuits

Responsibilities

  • Ensure a safe and healthy work environment for all employees
  • Install machines and accessories at customer sites, including assembly and calibration
  • Diagnose and repair mechanical, electrical, and software issues on-site
  • Test machines post-installation or repair to ensure operational efficiency
  • Train customers on machine functionalities and features
  • Stay updated with new machine features and accessories as they emerge
  • Document installation processes, assessments, repairs, and parts used

Benefits

  • Overnight travel opportunities to various customer sites
  • Independently operate from home with regional responsibilities
  • Exposure to a variety of mechanical and software technologies
  • Training on new machine features and customer engagement
  • Collaborative work environment with a focus on safety
Full Job Description
Field Service Engineers are assigned Regional responsibilities and operate directly from their residences. This position reports to the Western Technology Center in Gardena, CA. Duties involve overnight travel from home to various customer facilities, located primarily in the Seattle, WA area. Travel is required.

Scope and Responsibilities:

Essential duties include, but not limited to the following:
• Proactively attains a safe and healthy work environment for all employees
• Install machines and accessories at customer sites. Installation includes all necessary assembly, leveling, aligning, adjusting, calibrating and wiring of machines and accessories.
• Diagnose and repair mechanical, electrical and software problems on machines and accessories at customer sites.
• Test operation of machines and accessories after completing installation or repair
• Train customers on functions of the machines
• Learn new machines features and accessories as they become available
• Complete reports documenting installation, assessment of reported problem, repairs completed, parts installed
• Travel is required. Assignments will require overnight or multiple night stay.
• Utilize various test equipment for trouble shooting purpose, indicators, test bars, clamp force, gages, etc....

Education/Certification:
• 2-year technical training in electronics, mechanical or machine tool assembly
• High School Diploma

Skills:
• 3-7 years of experience in Field Service
• Read/understand engineering drawings
• Ability to work on own or in group while completing necessary tasks
• Ability to understand PLC
• HYD/Pneumatic circuits
• General computer skills
• Ability to lift up to 50lbs on a repetitive daily basis.
• Heavier lifting in excess of 50lbs on periodic basis
• Ability to problem solve depending on situation.
• Sound writing and reporting skills.
• Strong people skills.

The salary range for this position is $85,000 to $95,000

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