ATC Automation is looking for a
Field Service Controls Engineer - Life Sciences Division to join our team in Cookeville, TN. If you enjoy solving complex technical problems, working with advanced automation, and seeing your engineering work come to life on the factory floor, this is an opportunity to make a real impact.
In this role, you'll work with custom-built automation systems used by leading manufacturers around the world. You'll combine controls engineering, automation, robotics, electrical systems, and hands-on field service to bring equipment online, solve challenging problems, and help customers achieve reliable, high-performing production. No two projects are exactly alike. You'll travel to customer facilities, work alongside experienced engineers and technicians, troubleshoot everything from PLCs and robots to electrical and pneumatic systems, and play a key role from installation and startup through validation and customer acceptance.
If you thrive on variety, hands-on problem solving, customer interaction, and learning new technologies, we'd like to hear from you.
What We OfferWe offer a competitive salary and comprehensive benefits package including:
- Medical, dental, and vision coverage
- Health Savings Account (HSA)
- Paid time off
- 401(k) with company match
- Opportunities for technical growth and professional development
- Exposure to cutting-edge automation, robotics, controls, and manufacturing technologies
- The opportunity to work with leading manufacturers across the U.S. and internationally
What You'll DoAs a Field Service Controls Engineer, you'll be a key technical resource supporting custom automated equipment throughout installation, startup, troubleshooting, validation, and ongoing operation.
Field Service & Customer Support- Travel to customer facilities throughout the U.S. and internationally to install, troubleshoot, maintain, and optimize automated equipment.
- Provide hands-on technical support during machine installation, startup, commissioning, upgrades, validation, and customer acceptance activities.
- Diagnose and resolve challenging electrical, mechanical, pneumatic, robotics, and controls issues.
- Provide remote technical support and troubleshooting assistance when customers need help.
- Work directly with customers to understand equipment issues, develop solutions, and improve machine performance and reliability.
- Build strong customer relationships by communicating clearly, responding quickly, and taking ownership of technical challenges.
- Partner with internal engineering and project teams to resolve issues and keep projects moving forward.
Controls & Automation- Develop, troubleshoot, and modify PLC programs, HMI applications, ladder logic, motion control systems, and automated machine sequences.
- Troubleshoot and optimize machine controls to improve equipment performance, reliability, and functionality.
- Program and troubleshoot industrial robots, including path adjustments and process optimization.
- Interpret electrical and pneumatic schematics, bills of material, and other technical documentation.
- Use multimeters, electrical testers, and other diagnostic equipment to identify and resolve electrical issues.
- Apply electrical wiring standards, machine safety practices, and industry best practices when troubleshooting and modifying equipment.
- Maintain a strong working knowledge of industrial automation, electrical components, pneumatics, robotics, motion control, and industrial communications.
Technical Collaboration- Work closely with controls, electrical, mechanical, and project engineering teams to identify and resolve complex technical challenges.
- Help identify opportunities to improve equipment performance, reliability, and maintainability.
- Share knowledge and provide technical guidance to engineers and team members.
- Document troubleshooting activities, equipment modifications, and technical solutions.
- Bring field experience and customer feedback back to the engineering team to help improve future equipment and projects.
PLCs & ControlsExperience with one or more of the following platforms is valuable:
- Allen-Bradley / Rockwell - Logix, Studio 5000
- Siemens - Step 7, TIA Portal
- Omron
- Mitsubishi
- Schneider
- Beckhoff
HMI & Monitoring- Allen-Bradley
- Siemens
- Omron
- Mitsubishi
- Schneider
- Pro-face
- Ignition
- FTTM
- SQL
Robotics- FANUC
- Epson
- KUKA
- Yaskawa
- Denso
- Stäubli
Industrial Networks- Ethernet
- EtherNet/IP
- Profinet
- IO-Link
- EtherCAT
Motion Control- Allen-Bradley
- Siemens
- IAI
- Festo
- B&R
Vision & Automated Testing- Cognex
- Keyence
- Force testing systems such as Kistler and SigPOD
- Leak testing systems such as CTS, Cosmo, or similar systems
Required ExperienceWe're looking for someone who combines strong technical skills with a hands-on, customer-focused approach.
- Bachelor's degree in Electrical Engineering, Controls Engineering, Automation Engineering, or a related technical field preferred.
- Equivalent hands-on automation and controls experience will be considered.
- 5+ years of experience in controls engineering, field service engineering, automation, systems integration, or a related technical role.
- Strong experience troubleshooting automated manufacturing equipment.
- Strong understanding of electrical, mechanical, and pneumatic systems.
- Experience with PLC programming and troubleshooting.
- Ability to independently troubleshoot complex automation systems and develop effective solutions.
- Strong communication skills and the ability to work directly with customers.
- Ability to work effectively with engineering, project management, and other cross-functional teams.
- Strong problem-solving skills and the ability to make sound decisions in fast-paced customer environments.
- Willingness and ability to travel up to 75%, including domestic and international travel.
Preferred ExperienceExperience in any of the following areas is a plus:
- Life Sciences or regulated manufacturing
- Machine commissioning and startup
- Equipment validation
- Robotics
- Motion control
- Industrial networking
- Vision systems
- Automated testing systems
- HMI development
- Database or manufacturing monitoring systems
- Systems integration
What You Can Expect- Full-time, direct-hire position
- Based at ATC Automation's headquarters in Cookeville, TN
- Approximately 75% domestic and international travel
- Hands-on work with advanced automation and robotics technologies
- A wide variety of projects, technologies, and customer environments
- Opportunities for technical growth and professional development
- Collaboration with experienced engineering and automation professionals
- The opportunity to solve challenging problems and see your solutions operating in the real world
Physical Demands- Stand, walk, push, pull, reach overhead, and bend to floor.
- Exert 20 to 50 pounds of force occasionally.
- Exert 10 to 25 pounds of force frequently.
- Exert up to 10 pounds of force constantly to move objects.
- VISUAL ACUITY: Near acuity with or without accommodation.
- HEARING Ability: Ability to monitor machine sounds to identify and diagnose.
DisclaimerThis job description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not intended to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this position. This job description is subject to change but will remain in effect until superseded or canceled in writing by Human Resources.
