5 years of automotive experience required, with Master Technician Certification or equivalent.
1-3 years of teaching experience preferred.
Willingness to travel to dealerships within a designated area.
Strong communication skills for conveying technical information to diverse audiences.
Proficient in data analysis and report creation.
Skilled in MS Word, Excel, and other specialized software.
Ability to work independently in a fast-paced environment.
Responsibilities
Provide on-site support to dealer technicians for resolving technical issues.
Document findings and corrective actions from each mission.
Identify and report any shortfalls to the OEM enterprise.
Benefits
Opportunities for professional development and training.
Supportive work environment fostering autonomy and motivation.
Exposure to a variety of technical challenges in the automotive field.
Full Job Description
Job Description
The Field Engineers are responsible for supporting the identification of quality issues and assisting with hands-on root cause analysis, support OEM Manufacturing, Engineering and Supplier Operations.
Day to Day Responsibilities
Provide on-site support to the dealer technicians and ensure the solution of product technical issues.
Document the findings of each mission and the corrective actions taken.
Document any shortfalls identified during the mission to the OEM enterprise.
Qualifications
5 Years automotive experience required and Master Technician Certification and or equivalent experience.
1-3 years teaching experience.
Ability to travel to dealerships within a designated area.
Ability to communicate technical information to all levels within both the client and the dealerships.
Ability to analyze data and create custom reports.
Ability to effectively use MS Word, Excel, and other customized software.
Ability to work independently and manage a progressive workload in a fast-paced environment.
Highly motivated, adaptive, and autonomous with the ability to deliver results.
Additional Information
The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, and other business and organizational needs. The disclosed range estimate may not have been adjusted for the applicable geographic differential associated with the location at which the position may be filled. At MSXi, it is not typical for an individual to be hired at the top of the range for their role and compensation decisions are dependent on the facts and circumstances of each case. A reasonable estimate of the current range is $95k to $105k based on current experience.
About MSX International
MSX International is a business process outsourcing company that provides technology-based services to enterprises in the automotive industry. The company offers a range of services, including warranty and quality management, supply chain management, and customer experience management. MSX International was founded in 1996 and is headquartered in Farmington Hills, Michigan.
