Qualifications

• 3+ years of experience in data analysis, AI product delivery, or a technical customer-facing role; gaming/internet/SaaS preferred.
• Proficient in SQL for data extraction and solid Python skills for scripting and data processing.
• Hands-on experience with AI/LLMs, including prototype-to-production building with vector databases and agent frameworks.
• Strong troubleshooting skills to resolve integration and configuration issues in a dynamic environment.
• Bachelor's or higher in Mathematics, Statistics, Computer Science, Engineering, or related field.
• Customer-facing experience engaging both technical and business stakeholders throughout the product lifecycle.
• Fluent in English and Mandarin.

Responsibilities

• Provide implementation guidance and training for successful customer onboarding and adoption.
• Lead client POC and pilot engagements, ensuring measurable value before full rollout.
• Own the complete AI product delivery from scoping to go-live, integrating AI into client workflows.
• Deliver tailored data collection and model application solutions based on clients' specific business needs.
• Promote a data-driven mindset and share best practices in analytics and applied AI, particularly in gaming.
• Run complex analytical projects independently, delivering diagnostics and insights while feeding back into product development.
• Collaborate across teams to translate client needs into technical requirements and troubleshoot integration issues.

Benefits

• Medical, dental, and vision coverage.
• 401(k) retirement plan.
• Paid time off (PTO).
• High autonomy and minimal bureaucracy.
• Direct influence on product roadmap and growth in the U.S. market.