Bachelor's degree with 2+ years in clinical or medical device experience, or 1+ year of Inspire experience, or Associates degree with 5+ years in a related field.
Effective communication skills in a clinical environment.
Proficient in MS Office, particularly PowerPoint and Excel.
Strong problem-solving and troubleshooting skills.
Willingness to travel within territory as needed.
Responsibilities
Provide technical support during implant procedures and device activation.
Maintain credentials to access assigned hospitals and clinics.
Educate and lead technical discussions with clinical staff in the region.
Conduct post-training follow-ups with procedural reviews and in-service support.
Assist customers with device troubleshooting and support.
Collaborate with sales on training and support for targeted customers.
Share current peer-reviewed scientific information with customers and sales teams.
Benefits
Multiple health insurance plan options.
Employer contributions to Health Savings Account.
Dental, Vision, Life, and Disability benefits.
401(k) plan with employer match.
Identity Protection services.
Flexible time off policies.
Tuition Reimbursement program.
Employee Assistance program.
Equity awards and Employee Stock Purchase Program available for all employees.
Full Job Description
ESSENTIAL JOB FUNCTIONS
The Field Clinical Representative provides technical and clinical expertise, educational and field support to ensure the safe adoption of the Inspire therapy and products. The FCR is responsible for working with customers, physicians, clinic staff and Inspire field staff to drive procedural and practice success.
OPPORTUNITIES YOU WILL HAVE IN THIS ROLE
Provide technical support during implant procedures and at device activation.
Maintain credentials enabling access to assigned hospitals and clinics.
Provide technical leadership and education in assigned region to account clinical staff.
Provide post-training follow up including procedural reviews, in servicing and support.
Assist customers in device troubleshooting.
Collaborate with sales personnel on appropriate training/support for targeted customers.
Proactively disseminate peer-reviewed scientific and clinical information to customers and assigned sales team as needed.
Provide technical expertise for assigned regional education and training activities.
Stay current on relevant scientific publications and clinical evidence.
WHAT YOU CAN BRING TO OUR GREAT TEAM
Required:
Bachelors' degree and 2+ years of related clinical, healthcare or medical device industry experience (OR) Bachelor's degree and 1+ years applicable Inspire experience (OR) an Associates' degree or Professional Certification and 5+ years of related clinical/healthcare or medical device industry experience.
Ability to communicate and collaborate effectively in a clinical setting.
Strong computer skills with MS office including PowerPoint and Excel.
Problem solving/trouble shooting skills.
Ability to travel (including overnights as needed) within territory.
Preferred:
Degree in Nursing, Engineering, Science or technical discipline.
Previous Operating Room (surgical) coverage with implantable devices.
#LI-Remote
The salary for this position will be offered at a level consistent with the experience and qualifications of the candidate. This information reflects the anticipated salary range for this position at the time of posting. The salary range may be modified in the future and actual compensation may vary from the posting based on various factors such as geographic location, work experience, education and/or skill level.
Salary
$100,000-$130,000 USD
BENEFITS AND OTHER COMPENSATION
Inspire offers a highly competitive benefits package including (general description of the benefits and other compensation offered):
Multiple health insurance plan options.
Employer contributions to Health Savings Account.
Dental, Vision, Life and Disability benefits.
401k plan + employer match.
Identity Protection.
Flexible time off.
Tuition Reimbursement.
Employee Assistance program.
All employees have the opportunity to participate in the ownership and success of Inspire. Employees at all levels can participate through equity awards and the Employee Stock Purchase Program.
