Field Applications Specialist for Leica Biosystems is responsible for delivering technical applications expertise that drives successful product adoption, customer satisfaction, and long-term business growth across the assigned territory. This role partners closely with Sales, Service, and customers to support instrument implementation, workflow optimization, customer training, and ongoing applications support while helping advance Leica Biosystems' commercial and customer success objectives.
This position is part of the Field Applications team land will be Field based / fully remote. At Leica Biosystems, our vision is to advance cancer diagnostics and improve lives. You will be a part of the Commercial team and report to the Field Applications Manager for your territory, and be responsible for taking care of the Core Histology customers in the Northeast area.
In this role, you will have the opportunity to:
- Partner with Sales and Service teams to support regional revenue growth, customer retention, and successful adoption of Leica Biosystems solutions through technical expertise and consultative customer engagement.
- Lead instrument installations, evaluations, validations, workflow optimization activities, and customer onboarding to drive successful implementation and utilization of Leica Biosystems products.
- Provide expert applications support, troubleshooting, and training that improves customer competency, laboratory performance, and overall customer experience.
- Investigate and resolve technical applications issues in partnership with Technical Service, Product Management, Global Business Units, and other cross-functional teams to deliver timely and effective customer solutions.
- Support continuous improvement initiatives by identifying customer needs, sharing field insights, documenting issues appropriately, and helping strengthen products, workflows, and service delivery.
The essential requirements of the job include:
- Bachelor's degree with 2+ years of experience or a Master's degree in a related field with 0-2 years of relevant experience.
- Understanding of the Histology, Anatomic Pathology, Laboratory Automation, or related laboratory marketplace.
- Demonstrated ability to troubleshoot technical applications issues, train customers, and support laboratory workflow optimization.
Travel and Motor Vehicle Record Requirements:
- This position requires up to 75% flying and/or driving travel, which may potentially include overnight stays. Travel will primarily be domestic but may occasionally be international
- Ability to regularly lift, move, slide, raise and/or place up to 50 lbs. Ability to stand, walk (prolonged), and sit; squat and kneel, ascend and descend stairs; reach with hands and arms.
- Valid driver’s license with an acceptable driving record
It would be a plus if you also possess previous experience in:
- Core Histology laboratory operations, workflows, and instrumentation.
- Field Applications, Technical Support, Customer Training, or Laboratory Implementation support.
- Experience supporting tissue processing, embedding, microtomy, staining, coverslipping, laboratory automation, or diagnostic instrumentation.
Leica Biosystems, a Danaher operating company, offers a broad array of comprehensive, competitive benefit programs that add value to our lives. Whether it’s a health care program or paid time off, our programs contribute to life beyond the job. Check out our benefits at .
At Leica Biosystems, we believe in designing a better, more sustainable workforce. We recognize the benefits of flexible, remote working arrangements for eligible roles and are committed to providing enriching careers, no matter the work arrangement. This position is eligible for a remote work arrangement in which you can work remotely from your home. Additional information about this remote work arrangement will be provided by your interview team. Explore the flexibility and challenge that working for Leica Biosystems can provide.
The annual salary range for this role is $90,000 - $105,000. This is the range that we in good faith believe is the range of possible compensation for this role at the time of this posting. This range may be modified in the future.
This job is also eligible for bonus/incentive pay.
We offer a comprehensive package of benefits including paid time off, medical/dental/vision insurance and 401(k) to eligible employees.
Note: No amount of pay is considered to be wages or compensation until such amount is earned, vested, and determinable. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.