Nordson

Field Applications Engineer

Nordson • $80K — $95K *
Chandler, AZ 85225In-Person
Manufacturing & Automotive
Less than 5 years of experience
Today
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Job Overview by Ladders

Qualifications

  • 2-5 years in a technical role
  • Experience with electronics manufacturing equipment
  • Hands-on attitude for lab/industrial settings
  • Excellent communication skills for training and presentations
  • Willingness to travel extensively (70%)
  • Problem-solving mindset
  • Familiarity with Windows OS and networking technologies
  • Preferred experience with AOI/AXI inspection equipment
  • Industry knowledge of electronics assembly processes
  • Preferred CRM experience (e.g. Salesforce, SAP C4C)

Responsibilities

  • Support sales teams with technical knowledge during pre-sales
  • Engage with customers as a technical expert in discussions
  • Set up and program AXI systems at customer locations
  • Conduct training sessions for customers to optimize machine use
  • Develop applications reports showcasing equipment capabilities
  • Collaborate on technical publications and application notes
  • Diagnose and resolve customer issues with AXI equipment
  • Perform basic troubleshooting and repairs during installations
  • Attend industry events for demonstrations and presentations
  • Collect market and competitor intelligence for management insights
  • Create training materials for new products

Benefits

  • Opportunity for extensive travel (70%)
  • Collaboration with a diverse and inclusive team
  • Engagement in industry conferences and events
  • Professional development through training support
  • Exposure to the latest technologies in automated inspection
Full Job Description
Summary of the role

We are seeking a highly motivated and talented Field Applications Engineer to join our team in Chandler, AZ.

Summary of the role

The Field Applications Engineer operates in coordination with the applications and sales teams to provide applications support for automated X-ray systems (AXI).

Role and Responsibilities
  • Provide pre-sales support to salespersons during evaluation periods requiring technical knowledge of equipment, applications knowledge, industry knowledge, and presentation skills.
  • Participate on pre-sales discussions with Customers as a technical expert
  • Provide high level applications support to set up and program systems at customer sites.
  • Perform customer training to ensure machine utilisation is maximised within the customer's process.
  • Create applications reports demonstrating equipment capabilities and strengths
  • Work on technical publications and applications notes in collaboration with the rest of the applications group
  • Diagnose and resolve customer issues and concerns with AXI equipment
  • Basic troubleshooting and repair of hardware and software during installation activities.
  • Attend appropriate tradeshows, conferences and industry events to demonstrate equipment and/or present technical information on behalf of the company.
  • Gather intelligence on markets, competitors and customers and provide analysis and advice to management.
  • Providing training material for new products and features


Skills and Qualifications
  • 2-5 years of experience in a similar technical role
  • Industry experience in electronics manufacturing equipment
  • Strong hands-on attitude
  • Experienced and willing to work in a lab / industrial environment
  • Good communication skills written, verbal, and presentation.
  • Global mindset with ability to accommodate extensive travel, both domestic and international (approx 70%).
  • Creative thinker with good problem solving skills.
  • Knowledge of Windows operating systems and networking technologies.
  • Working experience with automated optical (AOI) and/or automated X-ray (AXI) inspection equipment is preferred.
  • Knowledge of electronics assembly industry and manufacturing processes is preferred.
  • Experience working with CRM systems (e.g. Salesforce, SAP C4C, etc.) is preferred.


Travel
  • 70% of the time. International travel as required to customers and regional offices.


Interested?

If you are interested in being a part of a team and creating an inclusive and diverse workplace, please apply online with your CV.

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About Nordson

Nordson Corporation is a global manufacturer of systems that apply adhesives, sealants, and coatings to a variety of consumer and industrial products. The company's products are used in a range of industries, including packaging, nonwovens, electronics, medical, and automotive. Nordson's systems are designed to improve product quality, reduce costs, and increase efficiency for its customers. The company was founded in 1935 and is headquartered in Westlake, Ohio.
Learn more about Nordson
Size
7,200 employees
Market Cap
$13.4 billion
Industry
Manufacturing & Automotive
Net Income
$275.1 million
Founded
1935
5 Year Trend
+4.6%
Revenue
$2.1 billion
NASDAQ
NDSN
* Ladders Estimates

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