Position SummaryThe Field Applications Engineer (FAE) works closely with the ITT Cannon Sales team and directly with customer engineers to recommend products and technical solutions for new design applications. The FAE will engage with the customers' engineering team to identify system design requirements, unmet technical challenges and lead the solution development to meet the customer's needs. The FAE will lead the technical identification and product development, coordinating activities with internal team functions including sales, product management, engineering, and operations to ensure success from concept through production. The FAE will provide design solutions, models, and technical proposals and prototypes acting as the lead engineering point of contact with the customer to secure new designs.
The FAE will report to both the New Product Development Engineering Manager and the Director of Product Management.
Essential Responsibilities- Provide product and technical solutions capability presentations to customers.
- Conduct technical product training to customer engineers.
- Primary point of contact between customer engineering and internal cross functional team.
- Manage and coordinate multiple activities related to Sales, Engineering, Product Management and Operational support.
- Build relationships with customer technical community to:
- Identify technical requirements of new designs.
- Understand technical market trends and identify product expansion opportunities.
- Capture Voice of Customer.
- Develop and present technical solutions to capture new design wins.
- Understand customer applications and requirements to recommend appropriate solutions.
- Provide on-site support to troubleshoot and resolve technical issues.
- Collaborate with the product design engineering team to develop custom solutions based on customer feedback.
- This position requires visibility to export controlled documents and information.
Position Requirements- Bachelor's degree in Mechanical or Electrical Engineering, Connector design engineering experience (10+ years) will be considered in lieu of degree.
- 5+ years of related industry experience, connector design.
- 5+ years of experience in a field application, product management, or technical sales role within the connector industry.
- Strong understanding of connector, cable and system design and manufacturing
- Demonstrated ability to directly manager customer engagements including excellent written and oral communication skills.
- Self-motivated and ability to work independently with minimal direction.
- Strong problem-solving skills.
- Ability to manage multiple tasks.
- Team player with demonstrated leadership skills working across functional departments.
- Organizational skills to anticipate, prioritize, plan, organize to meet and exceed strategic objectives with relentless focus on customer satisfaction.
- Experience using CAD in both 2D and 3D modeling.
- Working knowledge of MS Office products (e.g., Excel, Word, PowerPoint)
- The ability to travel periodically (up to 40%)
Preferred:- Experience in Harsh Environment Circular Connectors, Electrical Cabling, High Power or High-Speed Data transfer a plus
- Knowledge in the use of high-performance thermoplastics, metal alloys and the manufacturing requirements needed to utilize them.
- CREO Parametric 3D Modeling/Documentation experience
Equal Pay Act RangeAnnual Salary is from $92,500.00 to $138,100.00, plus benefits & incentive plans.
