Family Service Counselor - Inside Sales RepresentativeFamily Service Counselor- Inside sales role with leads provided via walk-in traffic & inbound calls
- Assists families with funeral selections and attends services
- Honesty, Integrity, and Quality are at the heart of all we do
- Top Family Service Counselors should earn six figure incomes
Compensation Potential: Commission/Hourly rate (Unlimited earning potential)Job-Type: Full-TimeLocation: Lakland Memorial GardensQualifications- High school diploma or equivalent required; some college or college degree preferred.
- Proven track record of success in inside sales and outside sales production strongly preferred.
- May require the possession (or ability to obtain) an insurance license as required by applicable law.
- Valid driver's license in good standing and acceptable driving record.
- Bilingual speaking preferred.
Job Duties- Establishes a professional relationship with client families to ensure that all needs are being met.
- Represents the company in a professional and caring manner.
- Provides tours and guides families that visit the cemetery locations.
- Attends services and visitations for client families to develop relationships, ensure excellent service, and potential referrals.
- Completes required paperwork, ensures proper interment verification process, and conducts blind checks, ensuring compliance with all relevant state and industry regulations and in accordance with company policies and procedures.
- Develops new prospects and community-based contacts.
- Makes presentations at the business location, at client family homes, and at public community events highlighting merchandise, services, and the benefits of pre-need arranging.
- Maintains positive and proactive communication and cooperation with all funeral homes, departments, and team members to ensure a smooth service process for the family.
- Actively participates in all required location and company training initiatives.
- Reports all progress to the Sales Manager (or Unit Leader) as directed.
- Schedules and conducts aftercare appointments to ensure client family satisfaction and obtain referrals; and
- Identifies and remedies all hazards at location and on grounds.
- Performs other duties as assigned.
Benefits:- Dental insurance
- Employee assistance program
- Employee discount
- Flexible spending account
- Health insurance
- Health savings account
- Life insurance
- Paid time off
- Vision insurance
