Full Job Description
Facilities Systems Group Lead
Requisition #: 687830
Location: Warren, MI, US
Career Area: Facilities
Information at a Glance
Job Description
The Facilities Systems Group Lead (EDC) is responsible for overseeing the physical and digital operations of the client's mission-critical IT facilities. The EDC Group Lead will help to ensure 24/7 uptime, lead and coach hourly staff, meeting and exceeding performance goals, client objectives, and customer needs. The EDC GL fosters a Safety-First culture, promotes teamwork, and maintains strong crossfunctional relationships to support a unified approach to continuous facility operation.
Job Responsibilities
• Infrastructure Operations: Oversee EDC Service Technicians in monitoring of crucial building systems to ensure 24/7 uptime for client's Enterprise Data Center.
• Facilities Management: Monitor power distribution, HVAC/cooling efficiency, backup generators, and physical plant health
o Maintain effective communication and collaboration across departments.
o Utilize varied tools such as Maximo, differing BMS, Slack, and others to manage maintenance workflows
• Uptime & Risk Mitigation: Maintain strict Service Level Agreements (SLAs), manage incident responses, and implement disaster recovery plans
• Team Leadership: Supervise, hire, and mentor shift technicians.
o Coordinate external contractors, support the EDC Facility Manager in managing service contracts, and track operational spending.
o Support daily operations, including labor planning, scheduling, and cost management.
• Compliance & Security: Enforce physical security policies and meet regulatory compliance requirements.
*Shift:* Monday through Friday, 7:00 AM to 3:00 PM. Candidates must be available to respond after hours, including evenings, weekends, and holidays, as needed for emergency situations and critical facility issues.
This job profile does not contain a comprehensive listing of all required activities, duties, or responsibilities. Job duties, responsibilities,Job duties, responsibilities, and activities change, or new ones may be assigned at any time with or without notice.
Qualifications
• Education: Bachelor's degree in computer science, Electrical/Mechanical Engineering, or a related STEM field
• Experience: 3 - 5 years of facilities leadership experience, data center experience a plus
• Technical Knowledge: Deep understanding of mechanical/electrical (MEP) infrastructure, data center infrastructure management (DCIM) tools, and assorted controls systems
• Core Competencies: Client relationship management, change management, capacity planning, and critical facilities incident response
• This role may have physical demands including, but not limited to, lifting, bending, pushing, pulling, and/or extended walking and standing. This role may also require uniforms and/or usage of Personal Protective Equipment (PPE).
Education
