DescriptionMarkon is seeking a detail-oriented, entry level Facilities Service Manager to support an Intelligence Community customer. This role will support facility operations with a focus on parking administration, customer service, data management, and coordination of facility-related activities. The position will serve as a key point of contact for parking and facility concerns while supporting special events, construction activities, seasonal operations, and other facility requirements.
Responsibilities
- Serve as a primary point of contact for parking and facility-related requests, resolving routine issues and coordinating escalated concerns.
- Administer parking permits and related processes, including approvals, reconciliations, status tracking, and distribution.
- Support parking representatives with system access, communications, and request-processing procedures.
- Coordinate with stakeholders to address parking policy violations and support space allocation and parking priorities.
- Analyze parking and facility data and prepare reports, trends, and recommendations for customer leadership.
- Support development and implementation of parking procedures, process improvements, and operational updates.
- Provide facility support for special events, construction activities, snow removal operations, and other service-related requirements.
- Conduct routine facility checks, identify custodial or maintenance issues, and submit service requests for resolution.
- Maintain accurate parking and facility records, documentation, maps, and program materials.
Qualifications
- Active TS/SCI clearance with Polygraph required.
- Bachelor’s degree in any field; a high school, vocational school, or trade school diploma with 5 additional years of relevant experience may be substituted for the degree requirement.
- Experience supporting facility operations, parking administration, customer service, or related business operations.
- Strong organizational skills and attention to detail with the ability to manage multiple requests and administrative actions.
- Experience maintaining records, tracking operational data, reconciling information, and preparing reports.
- Proficiency with Microsoft Office, particularly Excel.
- Strong customer service, communication, and problem-solving skills.
- Ability to coordinate effectively with facility personnel, customers, contractors, and other stakeholders.
Desired Qualifications
- Experience supporting parking or permit administration within a large facility or campus environment.
- Experience supporting an Intelligence Community, federal government, or secure facility environment.
- Experience analyzing facility or operational data and developing management reports.
- Familiarity with facility work orders, custodial services, construction support, special events, or snow removal operations.
- Experience developing procedures and implementing process improvements.
Salary RangeUSD $85,000.00 - USD $100,000.00 /Yr.The Markon pay range for this position is a general guideline only and not a guarantee of compensation or salary. Additional factors considered in extending an offer include (but are not limited to) responsibilities of the job, education, experience, knowledge, skills, and abilities, as well as internal equity, alignment with market data, applicable bargaining agreement (if any), or other law.
