Minimum 5 years of progressive Food & Beverage experience, including at least 3 years in an F&B management role.
Proven management experience in a high-volume, full-service hotel Food & Beverage environment.
Luxury or lifestyle hotel experience strongly preferred.
Strong background in restaurant, bar, banquet, and/or multi-outlet operations.
Demonstrated ability to lead, coach, and develop high-performing hospitality teams.
Strong knowledge of labor management, scheduling, payroll processes, cost controls, and operational performance.
Experience with POS systems, preferably Oracle MICROS.
Responsibilities
Provide hands-on floor leadership across restaurants, bars, special events, and banquet functions.
Create memorable guest experiences through personalized service and proactive resolution of concerns.
Coach, train, and motivate F&B employees to foster a culture of teamwork and service excellence.
Conduct pre-shift meetings to reinforce service standards and employee knowledge.
Partner with outlet General Managers to identify opportunities for improved efficiency and service consistency.
Ensure outlets are properly staffed, organized, and prepared for daily service and special events.
Maintain high standards of cleanliness, food safety, and compliance with hotel policies.
Benefits
Comprehensive Medical Coverage with 100% of eligible employee premiums paid by the Hotel.
Dental & Vision Insurance options to support overall health and wellness.
401(k) Retirement Plan with employer matching contributions.
Competitive Paid Time Off, vacation, and paid sick leave benefits.
Employer-sponsored Life & AD&D Insurance coverage.
Employee Assistance Program (EAP) for confidential support.
Optional Pet Insurance for your four-legged family members.
Full Job Description
Position Title: Food & Beverage Manager
Department: Food & Beverage
FLSA Status: Exempt
Pay Rate: $85,000 - $90,000 annually
Food & Beverage Manager
The Food & Beverage Manager provides hands-on floor management and flexible operational coverage across the hotel's Food & Beverage outlets, events, and banquet functions as assigned. Reporting to the Assistant Director of Food & Beverage, this position supports the outlet General Managers through employee coaching and training, pre-shift meetings, service readiness, and consistent execution of guest service standards. The manager may prepare schedules and payroll when assigned and is expected to support departmental goals and carry out operational direction established by F&B leadership.
What You'll Do
Provide hands-on floor leadership across restaurants, bars, special events, and banquet functions, ensuring seamless operations and consistently high service standards.
Create memorable guest experiences through personalized service, attention to detail, and proactive resolution of guest concerns.
Coach, train, and motivate F&B employees, fostering a culture of teamwork, accountability, professionalism, and service excellence.
Conduct pre-shift meetings, reinforce service standards, and ensure employees are knowledgeable about menus, promotions, and guest service expectations.
Partner with outlet General Managers and F&B leadership to identify opportunities for improved efficiency, service consistency, and overall departmental performance.
Ensure outlets are properly staffed, organized, stocked, and prepared for daily service, high-volume periods, and special events.
Maintain high standards of cleanliness, food safety, cash handling, and compliance with Hotel policies and operating procedures.
Assist with scheduling, payroll accuracy, labor management, and cost-control initiatives while supporting departmental financial objectives.
Work closely with Culinary, Banquets, and other Hotel departments to ensure seamless coordination and exceptional service delivery.
Maintain a visible presence on the floor, support employees during peak business periods, and create a positive, engaging environment for both guests and team members.
Proactively recognize operational challenges, recommend solutions, and support initiatives that enhance productivity, guest satisfaction, and service standards.
Oversee opening and closing procedures, shift transitions, and daily operational standards to maintain consistency across all assigned outlets.
What We're Looking For
Minimum 5 years of progressive Food & Beverage experience, including at least 3 years in an F&B management role, required.
Proven management experience in a high-volume, full-service hotel Food & Beverage environment.
Luxury or lifestyle hotel experience strongly preferred.
Previous F&B Department Head or senior leadership experience is a plus.
Strong background in restaurant, bar, banquet, and/or multi-outlet operations.
Demonstrated ability to lead, coach, and develop high-performing hospitality teams.
Passion for service excellence, attention to detail, and creating memorable guest experiences.
Strong knowledge of labor management, scheduling, payroll processes, cost controls, and operational performance.
Experience with POS systems, preferably Oracle MICROS.
Excellent communication, leadership, and problem-solving skills.
Flexibility to work evenings, weekends, holidays, and special events as business needs require.
Benefits & Perks
Comprehensive Medical Coverage - Multiple medical plan options, with 100% of eligible employee premiums paid by the Hotel and 65% of eligible dependent premiums covered.
Dental & Vision Insurance - Coverage options to support your overall health and wellness.
401(k) Retirement Plan - Employer Safe Harbor matching contributions.
Paid Time Off - Competitive PTO, vacation, and paid sick leave benefits.
Life & AD&D Insurance - Employer-sponsored coverage.
Employee Assistance Program (EAP) - Confidential resources to support well-being.
Pet Insurance - Optional coverage for your four-legged family members.
Benefits are subject to eligibility requirements, plan terms, and applicable Hotel policies.
