PG&E Corporation

Expert Quality Operations Specialist - Location Flexible

PG&E Corporation$120K — $200K *
Energy & Utilities
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • High School Diploma or equivalent required.
  • 7+ years of experience in utility operations or similarly regulated industries.
  • 2 years of experience with causal evaluation methods and investigations within the utility industry.
  • Familiarity with California and Federal regulations for Electric Operations.
  • Proven record of effectively presenting findings to senior leaders.
  • Experience with process improvement and reengineering methodologies.

Responsibilities

  • Identify and confirm external regulatory requirements for compliance.
  • Develop metrics to monitor the success of compliance controls.
  • Analyze business processes and lead reengineering efforts.
  • Prepare reports and findings for senior and executive leadership.
  • Review operational failure data and recommend performance improvements.
  • Coach and mentor less experienced team members.
  • Collaborate with various departments to influence compliance decisions.

Benefits

  • Hybrid work arrangement offering flexibility.
  • Opportunities for professional development and progression.
  • Engagement with leadership for high visibility roles.
Full Job Description
Requisition ID # 172736

Job Category: Compliance / Risk / Quality Assurance

Job Level: Individual Contributor

Business Unit: Strategy & Growth

Work Type: Hybrid

Job Location: Oakland; Alameda; Alta; American Canyon; Angels Camp; Antioch; Auberry; Auburn; Avenal; Avila Beach; Bakersfield; Balch Camp; Bay Point; Bear Valley; Belden; Bellota; Belmont; Benicia; Berkeley; Brentwood; Brisbane; Buellton; Burney; Buttonwillow; Calistoga; Campbell; Canyon Dam; Canyondam; Capitola; Caruthers; Chico; Clearlake; Clovis; Coalinga; Colusa; Concord; Concord; Corcoran; Cottonwood; Cupertino; Daly City; Danville; Davis; Dinuba; Downieville; Dublin; Emeryville; Eureka; Fairfield; Folsom; Fort Bragg; Fortuna; Fremont; French Camp; Fresno; Fresno; Fulton; Garberville; Geyserville; Gilroy; Goodyear; Grass Valley; Guerneville; Half Moon Bay; Hayward; Hinkley; Hollister; Holt; Huron; Jackson; Kerman; King City; Lakeport; Lemoore; Lincoln; Linden; Livermore; Lodi; Loomis; Los Banos; Lower Lake; Madera; Magalia; Manteca; Manton; Mariposa; Martell; Marysville; Maxwell; Menlo Park; Merced; Meridian; Millbrae; Milpitas; Modesto; Monterey; Montgomery Creek; Morgan Hill; Morro Bay; Moss Landing; Mountain View; Napa; Needles; Newark; Newman; Novato; Oakdale; Oakhurst; Oakley; Olema; Orinda; Orland; Oroville; Palo Alto; Palo Cedro; Paradise; Parkwood; Paso Robles; Petaluma; Pioneer; Pismo Beach; Pittsburg; Placerville; Pleasant Hill; Pleasanton; Point Arena; Potter Valley; Quincy; Rancho Cordova; Red Bluff; Redding; Richmond; Ridgecrest; Rio Vista; Rocklin; Roseville; Round Mountain; Sacramento; Salida; Salinas; San Bruno; San Carlos; San Francisco; San Francisco; San Jose; San Luis Obispo; San Mateo; San Rafael; San Ramon; San Ramon; Sanger; Santa Cruz; Santa Maria; Santa Nella; Santa Rosa; Selma; Shaver Lake; Sonoma; Sonora; South San Francisco; Springville; Stockton; Storrie; Taft; Tracy; Turlock; Twain; Ukiah; Vacaville; Vallejo; Walnut Creek; Wasco; Watsonville; West Sacramento; Wheatland; Whitmore; Willits; Willow Creek; Willows; Windsor; Winters; Woodland; Yuba City

Department Overview

The Electric Compliance Assurance department is part of the Electric Risk & Compliance organization, where together we will embed compliance and risk in all that we do and achieve regulatory outcomes that support the business' needs. The work of this department is critical in our efforts to find compliance challenges and identify areas of risk so that we can fix them. The main functions of this department is identifying areas of compliance risk and opportunities to mitigate those risks, including through incident reporting and investigations, overseeing Electric Operations and Power Generation CAP, and validating the controls on the organization.

Position Summary

PG&E is seeking an experienced business professional to be a member of the Electric Compliance Controls Validation Team. The Controls Validation Team is responsible to support identifying external rules and regulations we need to comply with, documenting or confirming the controls we have in place to meet those rules and regulations, perform design effectiveness and operating effectiveness testing, and identify potential opportunities for improvement to assure controls are implemented and effective.

This role will have a high level of visibility with PG&E leadership and will support one or many aspects of the Controls Validation Team's scope. A strong applicant will have deep technical, regulatory, and operational expertise, and bring a structured approach to identify external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings. The work strengthens PG&E's safety culture and compliance posture and reinforces PG&E's commitment that Everyone and Everything is Always Safe, advancing enterprise learning, transparency, and continuous improvement across investigations.

The selected candidate must live within PG&E's service territory.

PG&E is providing the salary range that the company in good faith believes it might pay for this position at the time of the job posting. This compensation range is specific to the locality of the job. The actual salary paid to an individual will be based on multiple factors, including, but not limited to, specific skills, education, licenses or certifications, experience, market value, geographic location, and internal equity. Although we estimate the successful candidate hired into this role will be placed towards the middle or entry point of the range, the decision will be made on a case-by-case basis related to these factors.

A reasonable salary range is:

Minimum Base Salary (Bay Area) $126,000.00

Mid Base Salary (Bay Area) $163,000.00

Maximum Base Salary (Bay Area) $200,000.00

Minimum Base Salary (California) $120,000.00

Mid Base Salary (California) $155,000.00

Maximum Base Salary (California) $190,000.00

Reporting Relationship

This position reports to the Manager, Electric Compliance Controls Validation

Job Responsibilities and Expectations
  • Develop/refine the process to identify or confirm external regulatory requirements, benchmark internally and externally, validate process controls, and summarize findings.
  • Develop controls or metrics to assist in monitoring and evaluating the success of compliance controls.
  • Develops and leads team to perform business process analysis and business process reengineering. Prepare and present summary of findings and risk to PG&E to senior and executive leaders.
  • Develop strategy and action plans, working with Directors and Officers. Coach stakeholders to develop appropriate corrective action plans that contain effective solutions to prevent recurrence.
  • Review failure data and make recommendations to improve process performance, applying broad company and industry knowledge.
  • May coach and provide direction to less experienced team members.
  • Works effectively in a matrixed organization, working with directors and managers across organizations to provide expert opinion and influence decisions.
  • May develop/refine process to determine and prioritize processes to evaluate regulatory controls.


Background Qualifications

Minimum
  • High School Diploma or equivalent
  • 7 years of progressive experience in utility operations or in other highly regulated industry
  • 2 years of experience with causal evaluation methods and investigations in the utility industry
  • Travel to other facilities for meetings and site visits about 20% to 40% of time


Desired
  • Master's Degree or equivalent experience.
  • Experience in regulatory oversight, audit readiness, and leadership.
  • Familiarity with California and Federal regulatory programs related to Electric Operations.
  • Knowledge of operations, maintenance, and engineering program processes and procedures.
  • Proven ability to prepare materials for and effectively communicate/present findings to senior and executive leaders with clarity, gain consensus on path forward.
  • Working knowledge of process instrumentation and controls and/or structured process improvement or process reengineering.
  • Ability to interview personnel at all levels to validate process and controls.
  • Knowledge of work methods and procedures in order to accurately identify risks and areas for improvement.
  • Ability to work independently and be effective in team settings.
  • Leadership or facilitation training (e.g., crucial conversations and facilitative leadership).
  • Certified Internal Auditor (CIA) or equivalent
  • Completion of professional auditor training
  • Causal Evaluation Certification (e.g., Barrier Analysis, Fault Tree, 5-Whys, HFACS)
  • Certification in Causal Evaluation (e.g., Conger/Elsie, Tonex, Cocrane (Firebird), Apollo, ASQ, TapRooT®, ISO9000, Sologic, Cause Mapping, or equivalent)
  • Lean Six Sigma Certification
  • Certified Project Management Professional (PMP)
  • Certified Compliance & Ethics Professional (CCEP)


About PG&E Corporation

PG&E Corporation Careers

Join the dynamic team at PG&E Corporation, a leader in the utility industry, where innovation meets expertise in delivering safe and reliable energy solutions. This is an unparalleled opportunity to become part of a company that values leadership, diversity, and professional growth.

Work You’ll Do

At PG&E Corporation, we offer a variety of job opportunities that allow you to contribute to the future of energy. Our team is dedicated to building a sustainable energy future for the communities we serve. Whether you are looking for a full-time position or an internship, PG&E Corporation provides a platform for professional development and personal growth.

Transform Your Career

PG&E Corporation is not just a company; it's a community where you can grow your career. With a culture that fosters innovation and leadership, we provide our employees with the tools they need to succeed. Our leadership and diversity training programs ensure that all team members are equipped to lead, innovate, and thrive in a changing industry.

Innovative Work Environment

Join a team of over 20,000 dedicated professionals who are at the forefront of energy technology and sustainability. At PG&E Corporation, innovation is at the core of what we do. We are committed to developing cutting-edge solutions that enhance the safety and reliability of our energy systems.

Career Development and Benefits

PG&E Corporation is committed to the growth and development of its employees. We offer robust benefits packages that support the health, financial security, and well-being of our team members and their families. From comprehensive health benefits to professional development programs, we provide the resources to secure your future and advance your career.

Explore Job Opportunities

Whether you’re a seasoned professional or a recent graduate, PG&E Corporation offers a range of employment opportunities in various fields. Enhance your skills, connect with industry leaders through networking, and contribute to meaningful projects that make a difference.

Join Our Team

Search open positions that match your skills and interests. We are looking for passionate, curious, and solution-driven team players. Ready to start your journey with PG&E Corporation? Prepare your resume, sharpen your interview skills, and apply today!

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Join PG&E Corporation and be part of a team that is dedicated to creating a better future for all through sustainable energy solutions. Your career at PG&E Corporation will be impactful, fulfilling, and backed by a culture that fosters growth and innovation.
Learn more about PG&E Corporation
Size
26,000 employees
Market Cap
$40.4 billion
Industry
Net Income
-$1.3 billion
Founded
1905
Revenue
$18.4 billion
NASDAQ

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