Bachelor's in Electrical Engineering, Computer Engineering, or related field
5-7 years of experience in utility operational technology, specifically EMS/SCADA systems
Proficient in real-time operational modeling and telemetry validation
Advanced knowledge in SCADA display development and power system operations
Experience with utility communications protocols is a plus.
Responsibilities
Support configuration and maintenance of EMS/SCADA systems in various environments
Develop real-time operational models and telemetry mappings
Build and enhance SCADA displays for operator situational awareness
Assist in integrating and testing field devices alongside technicians
Contribute to EMS upgrades and system enhancements with vendors
Analyze and resolve EMS/SCADA and telemetry issues
Collaborate with multiple departments on system integration and modernization
Document changes and procedures in line with compliance standards.
Benefits
Hybrid work schedule with flexibility for onsite presence
Opportunity to engage in ongoing modernization initiatives
Collaboration with diverse teams in a dynamic environment
Access to training and development resources
Comprehensive benefits aligned with industry standards.
Full Job Description
Job Purpose
The Experienced Engineer - Grid Operations Technology provides advanced engineering support for real-time grid operations platforms, including EMS/SCADA, operational models, and substation automation systems. This role focuses on reliable system performance, accurate operational data, and effective operator tools while supporting ongoing modernization and integration initiatives.
Core Responsibilities
Note: This is not an all-inclusive listing.
Support configuration, maintenance, and troubleshooting of EMS/SCADA systems across production, training, and test environments.
Develop and maintain real-time operational models, telemetry mappings, and data validations to support accurate grid operations.
Build, enhance, and maintain SCADA displays and visualization tools to support operator situational awareness.
Support integration and testing of RTUs, PLCs, and field devices in coordination with field technicians and engineers.
Assist with EMS upgrades, patching, testing, and system enhancements in collaboration with vendors and internal teams.
Analyze and resolve EMS/SCADA, telemetry, model, and display issues, support incident response and root cause analysis.
Support operational analytics, EMS reporting, and data workflows aligned with regulatory and market requirements.
Collaborate with Operations, IT, Engineering, GIS, and Market Operations on system integrations and grid modernization efforts.
Document system changes, models, configurations, and procedures in accordance with engineering and compliance standards.
Behavioral Competencies
Note: these are in addition to MGE's Core Competencies
Technical Expertise - Demonstrates strong functional knowledge and applies it effectively to operational challenges.
Problem Solving - Uses disciplined analysis to resolve complex technical and system issues.
Action Oriented - Takes initiative to address operational needs and system improvements.
Collaborates - Works effectively across teams to deliver reliable operational outcomes.
Communicates Effectively - Clearly shares technical information with operators, engineers, and partners.
Skills
EMS/SCADA system support and configuration (advanced)
Operational model development and telemetry validation (advanced)
SCADA display development and visualization (advanced)
Substation automation and field device integration (proficient)
Power system operations and real-time grid behavior (advanced)
Technical troubleshooting and incident response (advanced)
Technical documentation and change control (proficient)
Education
Bachelor's degree in Electrical Engineering, Computer Engineering, or related discipline
Experience
Several years of experience supporting utility operational technology systems, including EMS/SCADA
Experience with real-time operational modeling, telemetry, and grid operations
Exposure to utility communications protocols and market-aligned operations preferred
Work Location
This hybrid role is based at our Madison, WI headquarters. While three days onsite is the minimum, team collaboration and business needs may require additional in-office presence.
Pre-employment will require satisfactory completion of a background check and drug screen.
We are an AA/EOE employer and consider all qualified candidates without regard to protected status.
About MGE Energy Inc
MGE Energy, Inc. is a public utility holding company headquartered in Madison, Wisconsin. It is the parent company of Madison Gas and Electric, which generates and distributes electricity to 154,000 customers in Dane County, Wisconsin, and purchases and distributes natural gas to 163,000 customers in seven south-central and western Wisconsin counties. MGE Energy's roots in the Madison area date back more than 150 years. The company was incorporated in 2001.
