About the Role:As an Expansion Account Executive, you will generate new business within an assigned portfolio of existing AMCS client accounts by identifying whitespace and introducing additional products and solutions. You will maintain a high level of prospecting and sales activity within those accounts, develop new opportunities, and partner with internal teams to close new revenue.
Key Responsibilities - Generate new business within a portfolio of assigned existing client accounts
- Build strong customer relationships through consistent, proactive outreach and account engagement
- Identify whitespace, new use cases, and unmet business needs that create opportunities for additional AMCS products and solutions
- Maintain a high level of sales activity through calls, emails, virtual meetings, account reviews, and targeted campaigns
- Develop and execute account plans focused on prospecting, opportunity creation, and new revenue within existing client accounts
- Conduct discovery with new stakeholders and business units to uncover priorities, challenges, and potential opportunities
- Present relevant solutions, develop proposals, negotiate commercial terms, and close new business
- Collaborate with Customer Success, Solutions Consulting, Marketing, and other internal partners to advance opportunities
- Build relationships with day-to-day users, business leaders, and other decision-makers across customer accounts
- Maintain accurate account, activity, pipeline, and forecast information in the CRM
- Sell additional AMCS products and solutions as new business within existing client accounts
- Review weekly sales activity, pipeline progression, forecasts, and account priorities with management
- Engaging in self-development & training opportunities, both internal & external
Required Experience & Qualifications - 3+ years of success in a quota-carrying B2B sales or account management role
- Experience generating new business within existing client accounts through whitespace identification, prospecting, and solution selling
- Demonstrated ability to manage a high volume of customer activity and multiple opportunities at different stages
- Experience selling software, SaaS, technology, or business solutions using a consultative approach
- Strong discovery, presentation, negotiation, and closing skills
- Ability to build relationships with multiple stakeholders across mid-market customer organizations
- Understanding of business operations and the ability to connect customer needs to solution value
- Comfort using CRM and sales engagement tools to manage activity, pipeline, and forecasts
- Strong written and verbal communication, prioritization, and organizational skills
- Customer-focused growth mindset with strong follow-through
- Critical-thinking, flexibility, and problem-solving skills to adapt to changing customer needs
- Bachelor's degree or equivalent practical experience preferred
- Ability to travel as needed
