Executive Operations Specialist

mPower, Inc.

$90K — $115K *
Education, Government & Non-Profit
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related discipline or equivalent experience through specialized work;
  • At least seven years of relevant experience in a related field;
  • Exceptional communication skills, both oral and written;
  • Familiarity with Federal policies and regulations;
  • Experience with NBS/CGE travel system for federal travel orders;
  • Understanding of federal procurement procedures;
  • Proficient in Microsoft Office Suite;
  • Strong skills in organizing virtual meetings (Zoom, Teams, WebEx);
  • Excellent organizational and time management abilities.

Responsibilities

  • Serve as the main contact for the Scientific Director with various stakeholders;
  • Coordinate administrative tasks for the Scientific Director to keep them updated on organizational activities;
  • Support meetings and events by preparing materials and logistics;
  • Monitor and report on sensitive issues and project progress to keep the Scientific Director informed;
  • Analyze organizational programs to suggest improvements;
  • Coordinate internal communications and actions involving the Scientific Director;
  • Attend meetings for the Scientific Director when needed and document outcomes;
  • Review website content for accuracy and provide feedback;
  • Handle various administrative documentation and travel requests;
  • Manage calendars and schedules for the Scientific Director and senior staff;
  • Ensure requests for information are relayed efficiently during executive absences;
  • Maintain administrative databases and reporting systems;
  • Assist with office operations and personnel-related administrative actions;
  • Participate in team meetings for status updates and collaborative problem-solving.

Benefits

  • Opportunity to work closely with a Scientific Director and a diverse range of stakeholders;
  • Involvement in coordinating high-profile meetings and events;
  • Experience in federal operations, including travel and procurement processes;
  • Support and guidance in continuous improvement initiatives within the organization;
  • Engagement with a collaborative team environment;
  • Gaining expertise in virtual meeting tools and administrative procedures.
Full Job Description
Job Responsibilities:

  • Serve as the primary point of contact for the Scientific Director with clients, staff, federal agencies, universities, foundations, congressional offices, and the public.
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  • Implement and coordinate administrative functions for the Scientific Director, ensuring leadership remains informed of organizational activities, issues, and developments that may impact operations or mission objectives.
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  • Provide administrative and technical support for meetings, conferences, and special events by compiling background materials, preparing documentation, coordinating logistics, and developing reports, briefings, and recommendations based on gathered information.
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  • Monitor the status of sensitive issues, special concerns, and projects; track milestones and deadlines; alert staff of required actions; and keep the Scientific Director informed of potential risks, delays, or problem areas.
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  • Analyze organizational programs, activities, and reports to identify operational issues, recommend corrective actions, and support continuous improvement and organizational change initiatives.
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  • Serve as primary point of contact by coordinating with representatives from within the organization on matters of interest to the Scientific Director.
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  • Attend meetings on behalf of the Scientific Director as assigned, document commitments and action items, communicate follow-up requirements to staff, and monitor completion of assigned action Review public-facing website content for accuracy, completeness, and currency, providing recommendations and feedback to designated website managers.
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  • Prepare, review, and process a variety of administrative documents, including travel requests, professional service orders, requests for sponsored travel, outside activities, official duty memoranda, training requests, correspondence, reports, and individual or mass communications.
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  • Manage and maintain calendars for the Scientific Director and senior staff; coordinate meeting schedules, agendas, materials, and participant communications; and arrange representation at events when leadership is unavailable.
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  • Relay requests for information or action to appropriate staff during the absence of executive leadership and ensure timely follow-up.
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  • Maintain administrative databases and tracking systems; analyze data and prepare summaries, metrics, and management reports.
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  • Support office operations by maintaining staff location information, assisting with personnel-related administrative actions such as payroll correction forms, and coordinating required approvals and documentation.
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  • Participate in regular team and supervisory meetings to provide status updates, identify potential roadblocks, and support collaborative problem-solving and workload management.
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Required Qualifications:

  • Bachelor's degree in related discipline; four (4) years of specialized experience plus a high school diploma is equivalent to a bachelor's degree;
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  • Minimum seven (7) years of experience in a related field;
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  • Strong communications skills, both oral and written;
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  • Knowledge of Federal policies, procedures, and regulations;
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  • Knowledge of preparing federal government travel orders using the NBS/CGE travel system;
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  • Knowledge of federal government procurement processes;
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  • Knowledge of Microsoft Office Suite (MS Word, Excel, Outlook);
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  • Strong virtual meetings organization skills (Zooms, Teams, WebEx);
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  • Excellent organizational and time management skills.


$90,000 - $115,000 a year

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