Executive Operations Specialist

mPower, Inc.

$90K — $115K *
Business Services
5 - 7 years of experience
Job Overview by Ladders

Qualifications

  • Bachelor's degree in a related discipline or equivalent experience through specialized work;
  • At least seven years of relevant experience in a related field;
  • Exceptional communication skills, both oral and written;
  • Familiarity with Federal policies and regulations;
  • Experience with NBS/CGE travel system for federal travel orders;
  • Understanding of federal procurement procedures;
  • Proficient in Microsoft Office Suite;
  • Strong skills in organizing virtual meetings (Zoom, Teams, WebEx);
  • Excellent organizational and time management abilities.

Responsibilities

  • Serve as the main contact for the Scientific Director with various stakeholders;
  • Coordinate administrative tasks for the Scientific Director to keep them updated on organizational activities;
  • Support meetings and events by preparing materials and logistics;
  • Monitor and report on sensitive issues and project progress to keep the Scientific Director informed;
  • Analyze organizational programs to suggest improvements;
  • Coordinate internal communications and actions involving the Scientific Director;
  • Attend meetings for the Scientific Director when needed and document outcomes;
  • Review website content for accuracy and provide feedback;
  • Handle various administrative documentation and travel requests;
  • Manage calendars and schedules for the Scientific Director and senior staff;
  • Ensure requests for information are relayed efficiently during executive absences;
  • Maintain administrative databases and reporting systems;
  • Assist with office operations and personnel-related administrative actions;
  • Participate in team meetings for status updates and collaborative problem-solving.

Benefits

  • Opportunity to work closely with a Scientific Director and a diverse range of stakeholders;
  • Involvement in coordinating high-profile meetings and events;
  • Experience in federal operations, including travel and procurement processes;
  • Support and guidance in continuous improvement initiatives within the organization;
  • Engagement with a collaborative team environment;
  • Gaining expertise in virtual meeting tools and administrative procedures.
Full Job Description
Executive Operations Specialist to join our team. Our team consists of experts and professionals who have experience in management, administration, consulting, and technology. This position seeks to implement positive mission-oriented change, to deliver tangible operational results, and to build and continuously improve the organization.

Job Responsibilities:

  • Serve as the primary point of contact for the Scientific Director with clients, staff, federal agencies, universities, foundations, congressional offices, and the public.
  • Implement and coordinate administrative functions for the Scientific Director, ensuring leadership remains informed of organizational activities, issues, and developments that may impact operations or mission objectives.
  • Provide administrative and technical support for meetings, conferences, and special events by compiling background materials, preparing documentation, coordinating logistics, and developing reports, briefings, and recommendations based on gathered information.
  • Monitor the status of sensitive issues, special concerns, and projects; track milestones and deadlines; alert staff of required actions; and keep the Scientific Director informed of potential risks, delays, or problem areas.
  • Analyze organizational programs, activities, and reports to identify operational issues, recommend corrective actions, and support continuous improvement and organizational change initiatives.
  • Serve as primary point of contact by coordinating with representatives from within the organization on matters of interest to the Scientific Director.
  • Attend meetings on behalf of the Scientific Director as assigned, document commitments and action items, communicate follow-up requirements to staff, and monitor completion of assigned action Review public-facing website content for accuracy, completeness, and currency, providing recommendations and feedback to designated website managers.
  • Prepare, review, and process a variety of administrative documents, including travel requests, professional service orders, requests for sponsored travel, outside activities, official duty memoranda, training requests, correspondence, reports, and individual or mass communications.
  • Manage and maintain calendars for the Scientific Director and senior staff; coordinate meeting schedules, agendas, materials, and participant communications; and arrange representation at events when leadership is unavailable.
  • Relay requests for information or action to appropriate staff during the absence of executive leadership and ensure timely follow-up.
  • Maintain administrative databases and tracking systems; analyze data and prepare summaries, metrics, and management reports.
  • Support office operations by maintaining staff location information, assisting with personnel-related administrative actions such as payroll correction forms, and coordinating required approvals and documentation.
  • Participate in regular team and supervisory meetings to provide status updates, identify potential roadblocks, and support collaborative problem-solving and workload management.


Required Qualifications:

  • Bachelor's degree in related discipline; four (4) years of specialized experience plus a high school diploma is equivalent to a bachelor's degree;
  • Minimum seven (7) years of experience in a related field;
  • Strong communications skills, both oral and written;
  • Knowledge of Federal policies, procedures, and regulations;
  • Knowledge of preparing federal government travel orders using the NBS/CGE travel system;
  • Knowledge of federal government procurement processes;
  • Knowledge of Microsoft Office Suite (MS Word, Excel, Outlook);
  • Strong virtual meetings organization skills (Zooms, Teams, WebEx);
  • Excellent organizational and time management skills.


$90,000 - $115,000 a year

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