Position Title: Executive Officer
Position Type: Full-Time
Location: Washington, DC
Security Requirement: Active Secret Clearance Required
Position Status: Contingent Upon Contract Award
Position SummaryThe Executive Officer provides enterprise-wide leadership for contract performance, workforce management, quality assurance, stakeholder engagement, and organizational effectiveness across multiple Passport Services offices.
Key Responsibilities- Serve as the senior contractor representative to Passport Services leadership.
- Provide oversight of staffing, workforce development, and employee retention.
- Direct strategic planning, quality management, and operational excellence initiatives.
- Manage customer relationships and executive-level communications.
- Lead performance management, risk mitigation, and service-delivery improvement efforts.
- Ensure contract compliance and successful delivery of all program objectives.
- Provide executive briefings, performance reporting, and organizational recommendations.
Required Qualifications- Master's Degree in Business, Public Administration, Management, or related field (or 12 years equivalent experience).
- Minimum 8 years Program Management experience.
- PMP Certification.
- Experience leading large federal programs and professional services workforces.
- Active Secret Clearance.
Preferred Qualifications- Recent experience supporting the Department of State or other federal civilian agencies.
- Experience overseeing large professional services contracts supporting 100+ personnel.
- Experience leading geographically dispersed teams across multiple locations.
- Experience supporting workforce transformation, organizational modernization, and change-management initiatives.
- Experience implementing ISO 9001 quality management systems.
- Experience with SAFe, Agile, Lean Six Sigma, or continuous-improvement methodologies.
- Experience supporting executive-level governance, strategic planning, and performance management programs.
- Familiarity with Microsoft Power BI, SharePoint, Power Platform, and enterprise collaboration environments.
