Primary Location: Washington, DC (Primarily On-site)
Additional Locations (as required): Arlington, VA; Philadelphia, PA; Portsmouth, NH; Houston, TX; and Tucson, AZ
Role & Description:
CRG is currently seeking a full-time Executive Officer to support the U.S. Department of State, Bureau of Consular Affairs client in Washington, DC (should we be awarded the contract). The Executive Officer will provide executive leadership, strategic direction, and oversight of a large-scale federal professional services program. Serving as the senior management authority, the Executive Officer will ensure successful contract execution, workforce effectiveness, quality performance, and alignment with Government objectives. The position requires demonstrated expertise in federal program management, risk mitigation, innovation, and Quality Management Systems (QMS).
Key Responsibilities:
The position requires performing activities including, but not limited to, the following:
- Providing executive oversight of contract performance, personnel, resources, and operations across supported Government locations.
- Serving as the principal management interface with the Contracting Officer (CO), Contracting Officer's Representative (COR), and Government leadership.
- Directing strategic planning, program execution, resource allocation, budget management, and operational priorities.
- Overseeing staffing, recruitment, retention, workforce development, and continuity of operations.
- Ensuring compliance with contractual requirements, performance standards, security protocols, and Government policies.
- Directing risk management, quality assurance, corrective actions, and continuous process improvement initiatives.
- Overseeing development and implementation of program management, staffing, communications, quality, and transition plans.
- Evaluating program performance, key performance indicators (KPIs), and operational outcomes to identify improvements and support informed decision-making.
- Leading organizational change, innovation, and implementation of industry best practices to enhance operational effectiveness.
- Maintaining effective stakeholder relationships, resolving complex issues, and providing executive-level briefings and recommendations.
- Performing other related duties as assigned.
Basic Qualifications:
- Minimum eight (8) years of specific Program Manager experience emphasizing risk management, innovation, and Quality Management Systems.
- Master's degree in a related field or twelve (12) years of experience.
- Project Management Professional (PMP) certification required.
- Active SECRET security clearance required.
- Demonstrated experience managing complex federal programs, multidisciplinary teams, budgets, and operational performance.
- Knowledge of ISO 9001 standards, quality assurance, risk mitigation, and continuous improvement practices.
- Strong leadership, strategic planning, analytical, and problem-solving abilities.
- Excellent oral and written communication skills, including executive-level engagement and reporting.
- Proficiency in Microsoft Office applications.
Additional Qualifications:
- Experience supporting the Department of State or comparable federal agencies.
- Experience overseeing large-scale, geographically dispersed professional services operations.
- Experience implementing organizational change, process improvement, and performance management initiatives..
- Experience with federal contract administration, workforce transitions, and performance-based service delivery.
- Proficiency with Microsoft Project, Power BI, SharePoint, and related management tools.
Primary Location: Washington, DC (Primarily On-site)
Benefits:
Full-time employees are eligible for 401(k) and Roth retirement plans, Medical, Dental, and Vision Insurance (for employees and families), Supplemental Insurance, 11 Federal Holidays, and at least three weeks of Paid Time Off (PTO), including sick and personal leave.
