Executive Director

Woodland Place

$80K — $100K *
Healthcare
Less than 5 years of experience
Job Overview by Ladders

Qualifications

  • 5-7 years of leadership experience in community operations, preferably in non-medical care
  • Strong communication skills for effective interaction with residents, families, and staff
  • Compassionate approach to working with the elderly as their home environment is paramount
  • Proven ethical standards; must demonstrate integrity and fairness
  • Ability to manage financial operations, including budget development and variance analysis
  • CRCFA License required for regulatory compliance
  • Flexibility to manage responsibilities with all necessary accommodations

Responsibilities

  • Oversee daily community operations and act as primary contact for all stakeholders
  • Ensure high resident satisfaction through quality service delivery
  • Conduct annual resident satisfaction surveys to gather feedback
  • Develop and manage annual operating and capital budgets
  • Proactively identify and address budget variances and occupancy goals
  • Handle hiring, training, and performance management of staff
  • Maintain property standards through preventative maintenance and inspections
  • Ensure compliance with regulatory requirements and uphold resident rights

Benefits

  • Paid Time Off for work-life balance
  • Health, dental, and vision insurance for comprehensive care
  • Career growth opportunities within the organization
  • Tuition reimbursement for professional development
  • Employee Assistance Programs for personal support
Full Job Description
The Executive Director Role is an exciting opportunity for a highly rewarding career in a fast-paced environment. The Executive Director is responsible for community operations and quality of care. They will coordinate the financial stability of the community, staffing practices, and day-to-day operations to fall within the operational guidelines of governmental agencies and the parent company. The Executive Director will structure the environment to produce the highest standards of non-medical care.

Benefits:

  • Competitive Salary
  • Paid Time Off
  • Health Insurance, Dental Insurance, Vision Insurance
  • Supplemental Insurance
  • Career Growth Opportunities
  • Tuition Reimbursement
  • Employee Assistant Programs


Minimum Eligibility Requirements:

  • Ability to communicate effectively with the Residents, families, staff, vendors, and the general public
  • Must have compassion for the desire to work with the elderly and understand that for each Resident the community is considered the Resident's home
  • Must be honest, ethical, fair, dependable, respect confidentiality and the rights and privacy of others
  • Must meet health requirements
  • Must pass a criminal background check
  • Must be able to perform duties and responsibilities (essential job functions), with or without reasonable accommodation


Job Responsibilities:

  • Responsible for all operations, acting as contact for all staff, residents, prospects, community organizations, government agencies, and the public
  • Maintains a high degree of resident satisfaction and retention through consistent delivery of high-quality services
  • Administers annual resident satisfaction survey
  • Develops annual operating and capital budgets in accordance with the parent company
  • Aggressively anticipates and minimizes negative budget variances and deficits
  • Meets and exceeds budget occupancy goals for the property
  • Hires, trains, disciplines, and terminates associates in accordance with company policies
  • Reviews hire, promotions, disciplinary actions, and termination of employment of associates ensuring consistency in the selection and retention of quality personnel
  • Ensures buildings, grounds, and property are up to company standards through the oversight of preventative maintenance systems and programs, and frequent inspections that meet company standards of excellence
  • Maintains current departmental policies, procedures, and licenses in accordance with company, Federal, State, and local requirements
  • Acts as a member of Resident Counsel
  • Becomes active in the social and civic affairs of the local community
  • Represents the facility and the company to governmental agencies, professional organizations, community groups, and other appropriate public agencies/groups
  • Utilizes sales and marketing activities and strategies to maximize occupancy
  • Oversees the resident admission process to assure required documentation is completed in a timely manner and in accordance with established policies and procedures
  • This job description represents an overview of the responsibilities for the above-referenced position. It is not intended to represent a comprehensive list of responsibilities. An associate should perform all duties as assigned by his/her supervisor

Resident Rights
  • Ensure compliance and understanding of all regulations regarding residents' rights

Other
  • Follow and communicate company policies and procedures
  • Subject to callback during emergency conditions
  • Is involved with Residents, personnel, and visitors under all conditions and circumstances
  • subject to frequent interruptions
  • Must be able to relate to and work with the ill, disabled, elderly, emotionally upset and, at times, hostile people within the community

Requirements:
  • CRCFA License

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